Home Forums Basel – Premium Template Favourite Button Not Working

This topic contains 9 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 6 months, 3 weeks ago.

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  • #8451

    thorntonp72
    Participant

    Hi,

    For some reason when I add products to my favorites list and then click on the heart to view them, I keep getting a 404 error not found. Can you please advise what may be the cause.

    Thanks,

    Paul

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    #8455
    Artem Temos
    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Here is an article from plugin’s support page that should help you https://support.yithemes.com/hc/en-us/articles/218557377-Wishlist-get-a-404-error-or-a-blank-page

    Kind Regards
    XTemos Studio

    #8456

    thorntonp72
    Participant

    Hi,

    Unfortunately this has not worked for me. I still get the 404 error. Any other ideas?

    Thanks,

    Paul

    #8458
    Artem Temos
    Artem Temos
    Keymaster

    In this case, please provide your admin access so we could check this.

    Regards

    #8460

    thorntonp72
    Participant

    Please see info.

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    #8464
    Artem Temos
    Artem Temos
    Keymaster

    We see that you didn’t set a page for the Wishlist in admin panel -> YITH Plugins -> Wishlist -> “Wishlist page”. Please check this and create a page for this plugin.

    Regards

    #8466

    thorntonp72
    Participant

    Hi,

    I have done that yet still receiving a 404 error message. I have cleared my cookies / cache and tried I.E. and Chrome with the same result.

    Thanks

    #8467
    Artem Temos
    Artem Temos
    Keymaster

    You just need to regenerate permalinks as was mentioned in the first article. Now it should work correctly.

    #8468

    thorntonp72
    Participant

    okay, got it now. Thank you very much for your Help!!!!

    #8473
    Artem Temos
    Artem Temos
    Keymaster

    You are welcome!

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