Home Forums Basel – Premium Template Favourite Button Not Working

This topic contains 9 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 1 year, 5 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #8451

    thorntonp72
    Customer

    Hi,

    For some reason when I add products to my favorites list and then click on the heart to view them, I keep getting a 404 error not found. Can you please advise what may be the cause.

    Thanks,

    Paul

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    #8455

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Here is an article from plugin’s support page that should help you https://support.yithemes.com/hc/en-us/articles/218557377-Wishlist-get-a-404-error-or-a-blank-page

    Kind Regards
    XTemos Studio

    #8456

    thorntonp72
    Customer

    Hi,

    Unfortunately this has not worked for me. I still get the 404 error. Any other ideas?

    Thanks,

    Paul

    #8458

    In this case, please provide your admin access so we could check this.

    Regards

    #8460

    thorntonp72
    Customer

    Please see info.

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    #8464

    We see that you didn’t set a page for the Wishlist in admin panel -> YITH Plugins -> Wishlist -> “Wishlist page”. Please check this and create a page for this plugin.

    Regards

    #8466

    thorntonp72
    Customer

    Hi,

    I have done that yet still receiving a 404 error message. I have cleared my cookies / cache and tried I.E. and Chrome with the same result.

    Thanks

    #8467

    You just need to regenerate permalinks as was mentioned in the first article. Now it should work correctly.

    #8468

    thorntonp72
    Customer

    okay, got it now. Thank you very much for your Help!!!!

    #8473

    You are welcome!

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