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#102023

mapsmaps
Participant

Hello,

Thanks, we’re getting there: all 7 questions are solved but 1.

The one question remaining is the first one about the popup, and an additional issue that I saw today and that seems related worries me a bit.
– About your suggestion : the form works, see for instance in the footer, I use the same form without any issue. The screenshot you sent confirms this actually (the first one says you have been subscribed successfully, the second one says “this email address is already registered”, which is normal as well).
– What makes me think even more that the issue is rather related to “having a window pop up on the screen” is that a prospect just reported to me that for days there had been the same kind of issue with the “Login/Register” button on the top right corner of the website : when clicked, the box with “Login” and “Password” appears, then disappear before info can be entered.

I am pretty concerned about this because it most probably makes me loose several selling opportunities, if a client can’t login. Please feel free to ask any info you would need.

For the record:
– Tested on Chrome & Firefox, same issue.
– I tried deactivating all plugins but 3 (Woodmart Core, Woocommerce, Redux Framework), which didn’t improve the situation.

Thank you,
Best,
Paul