How to i disable up arrow on site.

This topic has 13 replies, 3 voices, and was last updated 5 years ago by Artem Temos.

Viewing 14 posts - 1 through 14 (of 14 total)

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April 18, 2019 at 1:32 pm #119681

jingyansu
Participant

How can i disable the up arrow on my site?? see screenshot.

I have one more question:
There is a plugin called meow apps in my dashboard. I want to know, did it come with your theme’s plugin bundle. See screenshot.

If not, it must have been from the old theme as i had similar plugin installed with the previous theme, in that case, i would remove that.

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April 18, 2019 at 4:02 pm #119720

Elise Noromit
Member

Hello,

Navigate to the Theme Settings > Footer > disable to top button.

The plugin you show does not relate to our theme.

Best Regards

April 18, 2019 at 6:41 pm #119756

jingyansu
Participant

Thank you for your message.

It says, “it creates the image files required by the High-DPI and it displays them to your visitors accordingly. Your website will look beautiful and crisp on every device!”
https://wordpress.org/plugins/wp-retina-2x/

Look at my site, do you think i will have same output without this plugin? If so, i can remove it.

April 19, 2019 at 6:18 am #119810

Elise Noromit
Member

Hello,

This plugin does not make the theme view better or worse. It concerns images only and you would better know if you need it or not.

Best Regards

April 19, 2019 at 10:12 am #119855

jingyansu
Participant

Thank you. I have one more question. I am trying to have a sticky sidebar on my blog. following this: https://xtemos.com/forums/topic/how-to-make-sticky-sidebars/

Somehow, it is not working when the embed the HTML code on blog. Any advice on how to fix it?

April 19, 2019 at 2:13 pm #119902

Elise Noromit
Member

Hello,

Please update your credentials and provide page URL

Best Regards

April 19, 2019 at 2:15 pm #119903

jingyansu
Participant

Will do. Once i resolved an issue.

Right now, i am facing 503 error on my site. Once resolved, will get back to you with the credentials.

BTW, does your theme have any compatibility issue with SGOptimizer by siteground?

Please let me know.

Thanks

April 19, 2019 at 6:17 pm #119952

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and provide your site admin access to the private area.

Make sure the theme and all the related plugins have been updated.

Best Regards

April 19, 2019 at 7:46 pm #119971

jingyansu
Participant

Please see my login credentials in private field.

April 19, 2019 at 8:14 pm #119981

Elise Noromit
Member

Hello,

Please confirm the permit to deactivate all the plugins not related to the theme for the period of checking what may take up to 20 minutes.

Please specify pages URLs which show the problem

Best Regards

April 19, 2019 at 8:22 pm #119982

jingyansu
Participant

Yes, we may proceed.

I am facing this problem while updating any blogs and clicking on the preview. This is happening, while my 5 members team is working together. Then the CPU resource use skyrocket.

Let me know, if you need anything else.

Thank you.

April 19, 2019 at 10:15 pm #119986

jingyansu
Participant

As per my conversation with my host, they are downngrading my account for smoother operation.

In the mean time, kindly do not make any changes with the site. Better, if you don’t login.

Thank you for your understanding.

April 20, 2019 at 9:02 am #120018

Elise Noromit
Member

Hello,

Let us know if we can log in and check.

Best Regards

April 20, 2019 at 9:07 am #120020
Artem Temos
Keymaster
Hello,

According to host letters, all these files are not from our theme
```
8369 /home/techyuga/public_html/index.php
5508 /home/techyuga/public_html/wp-admin/admin-ajax.php
1267 /home/techyuga/public_html/geekyviews.com/index.php
631 /home/techyuga/public_html/wp-cron.php
470 /home/techyuga/public_html/kittytok.com/index.php
390 /home/techyuga/public_html/geekyviews.com/wp-admin/admin-ajax.php
334 /home/techyuga/public_html/xmlrpc.php
219 /home/techyuga/public_html/wp-admin/post.php
131 /home/techyuga/public_html/geekyviews.com/wp-cron.php
96 /home/techyuga/public_html/webadiz.com/index.php
```
You need to disable all external plugins and ask your hosting provider to check it again. Also, check how it works with default WordPress theme like twentysixteen. Currently, we don’t see any information that may tell us about something wrong with the theme.
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