Woodmart Slider Disappear

This topic has 13 replies, 3 voices, and was last updated 5 years, 3 months ago by Eric Watson.

Viewing 14 posts - 1 through 14 (of 14 total)

Author

Posts
August 19, 2019 at 5:16 pm #139281

k0s1
Participant

Hello,
I am using Woodmart Slider in my home page like you in your template. Today I saw that Woodmart slider disappear. I dont have this function in my WordPress. How to enable it again? Does my slides was delete? I dont know when its gone, maybe after update to 4.0? Please tell me how to enable it again. I have Woodmart Core enable.

August 19, 2019 at 8:04 pm #139297

Elise Noromit
Member

Hello,

Please provide the site admin access to the private area, so that we could check.

Best Regards

August 20, 2019 at 5:17 am #139328

k0s1
Participant

If you need more permissions please give me a feedback.

August 20, 2019 at 8:15 am #139362

Elise Noromit
Member

Hello,

Your home page uses Slider Solution https://prnt.sc/ouzhjt

You have disabled the row https://prnt.sc/ouzi6v

Your Slider Revolution plugin has not been activated https://prnt.sc/ouzio3

Enable the row and activate the plugin.

Best Regards

August 20, 2019 at 8:33 am #139366

k0s1
Participant

I was talking about Woodmart Slider , not Revolution Slider. I know that Revo is disable and hide. Look on attachment. I was talking about your Slider https://xtemos.com/docs/woodmart/woodmart-slider/how-to-create-a-slider/
There isnt in menu “Slides”

Attachments:
You must be logged in to view attached files.

August 20, 2019 at 8:39 am #139371

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme provide Administrator rights site admin access to the private area. You have provided limited access.

Best Regards

August 20, 2019 at 8:56 am #139373

k0s1
Participant

Now you have full access.

August 20, 2019 at 12:39 pm #139418

Elise Noromit
Member

Hello,

Full access shows posts, pages, users, plugins, and many other tabs which I do not see in the Dashboard as well as the Woodman slider.

Best Regards

August 20, 2019 at 2:19 pm #139435

k0s1
Participant

Sorry about that. I was thinking that i was giving you full access. Now you can try. BTW tab with WOodmart slider you dont see becouse its disappear, its not access rights. I dont see on my admin account too.
If you login please look on WP Rocket is it good configure becouse my shop with Woodmart template is so slow. I dont know where is problem : my config or shared hosting? Please tell me if i try VPS its give me good performance speed?

August 20, 2019 at 3:13 pm #139449

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

August 28, 2019 at 7:38 am #140805

k0s1
Participant

Hello,
sorry for my late but I cant take this problem. Now I disable all plugins and still dont have Woodmart Slider tab on my admin panel and on front of my home page (NOT revo slider becouse its disable and i know about that).
Please check quickly why its not work becouse my shop dont work without plugins and customers cant buying.
I enable only Access Admin plugin becouse without you can’t login. Wiht disable this plugin slider dont work too, and after I install this plugin slider works.

August 28, 2019 at 8:30 am #140825

Eric Watson
Participant

Hello,

Try to enable this option in Theme settings http://prntscr.com/oyj5o6

Kind Regards
XTemos Studio

August 28, 2019 at 12:28 pm #140892

k0s1
Participant

Thank you for your help. It’s works 🙂

August 28, 2019 at 12:33 pm #140895

Eric Watson
Participant

You are welcome!
Author

Posts