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missing file style.css

Viewing 26 posts - 1 through 26 (of 26 total)
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  • February 26, 2020 at 5:58 pm #176405

    nens4k
    Participant

    trying to install the downloaded file
    themeforest-5d5YKaYx-woodmart-woocommerce-wordpress-theme.zip
    after uploading and clicking install i get error msg.
    please support me.
    thanks

    February 26, 2020 at 6:17 pm #176410

    nens4k
    Participant

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    February 26, 2020 at 6:45 pm #176418

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area as well as FTP access.

    Best Regards

    February 26, 2020 at 7:08 pm #176423

    nens4k
    Participant

    THANK YOU

    it seems that the light 5MB file installed but there are issues, i want the full version with all the demos and templates please.

    February 26, 2020 at 11:04 pm #176448

    Elise Noromit
    Member

    Hello,

    Your site is not workable now https://prnt.sc/r879de Remove everything and provide the net WordPress installation.

    Best Regards

    February 27, 2020 at 5:59 am #176475

    nens4k
    Participant

    sorry, but i do not understand.
    i gave you access to the host server + to wordpress, what more can i do???

    February 27, 2020 at 6:02 am #176476

    nens4k
    Participant

    Just checked, all up and running so again, what do you want me to do, and please FIX the theme installation missing files please.

    February 27, 2020 at 6:30 am #176481

    nens4k
    Participant

    just reinstalled the whole WP on the hosting server.
    try again to install theme and i get this msg.

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    February 27, 2020 at 6:40 am #176486

    nens4k
    Participant

    i installed the light version of your theme.
    now i want to use the wpbakery plugin but i need to buy license?????

    In order to receive all benefits of WPBakery Page Builder, you need to activate your copy of the plugin. By activating WPBakery Page Builder license you will unlock premium options – direct plugin updates, access to template library and official support.

    can someone please help me not wate my time for this theme i bought less then 24 hours ago
    ???

    February 27, 2020 at 2:06 pm #176656

    Elise Noromit
    Member

    Hello,

    Please provide me the valid WordPress login credentials and FTP access. I will install and activate the theme. If you want me to upload the demo, please specify which one.

    The WordPress access provided above is not workable.

    Best Regards

    February 27, 2020 at 2:18 pm #176659

    nens4k
    Participant

    Hello,
    thank you,

    i would like to have this layout:
    https://woodmart.xtemos.com/demo-furniture/demo/furniture/

    February 27, 2020 at 4:06 pm #176691

    Elise Noromit
    Member

    Hello,

    The theme has been installed and activated without any problems. However plugins are not properly installed. I suspect that the issue is caused by lack of rights.

    Your host is not cofigured properly https://prnt.sc/r8kyxw Please coantact the Godaddy supplort let theme solve the problem.

    Best Regards

    February 27, 2020 at 5:08 pm #176710

    nens4k
    Participant

    First of all, i Really appreciate your support.

    second, i have talked to GoDaddy, they respond:
    Suggest them to go to WP dashboard and activate plugins and you can check installed plugins files through SFTP -> wp-content -> plugins folder

    they claim all should work now, can you please verify all works well as per your standards and install the demo layout i asked for?

    THANK YOU.

    February 27, 2020 at 6:29 pm #176726

    Elise Noromit
    Member

    Hello,

    I cannot get to the Dashboard now https://prnt.sc/r8n84u

    Best Regards

    February 27, 2020 at 7:12 pm #176735

    nens4k
    Participant

    Hi
    sorry for that, i tried to install : Slider Revolution, plugin and it damaged the WP.

    now GoDaddy disabled the plugin so WP is back online, you can enter.

    please continue.

    Thanks

    February 27, 2020 at 11:03 pm #176782

    Elise Noromit
    Member

    Hello,

    Activating plugins I see this error it does not relate to the theme https://prnt.sc/r8qfsz Contact the host support.

    I have deleted Slider Revolution and uploaded previous version as it is bugs free.

    I have uploaded it. Please check

    Best Regards

    February 28, 2020 at 1:56 pm #176901

    nens4k
    Participant

    Hi
    As for now after long conversation with Godaddy it seems that only 3 Plugins preventing me from using the theme successfully .

    *Slider revolution
    *WPBakery Page Builder
    *Woodmart Core

    i saw this topic, cant get link provided, https://xtemos.com/forums/topic/slider-revolution-failed-to-load-causing-fatal-error/

    please support.

    February 28, 2020 at 3:52 pm #176927

    Elise Noromit
    Member

    Hello,

    As I have said I had uploaded the version which does not have the problems, described in that topic.

    Please switch to the default theme and try to install and activate the plugins, you will get the same errors as our theme does not influence the installation of the plugin, this is a server configuration issue.

    Please save the Theme Setting, update files in CSS generator if you used them and clear your cache so that icons would appear on the site.

    Best Regards

    February 28, 2020 at 4:08 pm #176928

    nens4k
    Participant

    can you please install again those plugins so i could use the demo template?
    that all i want, to use the template FURNITURE

    February 28, 2020 at 4:20 pm #176934

    nens4k
    Participant

    u say that host provider can fix my WP anf than i could install those plugins no problem?

    February 28, 2020 at 4:38 pm #176938

    nens4k
    Participant

    please send me the plugins so i let godaddy install all properly

    *Slider revolution
    *WPBakery Page Builder

    February 28, 2020 at 4:45 pm #176942

    nens4k
    Participant

    As this is a third party plugins we do not have access to review with the requirements on that hope you understand our limitations
    You
    at 22:12, Feb 28:
    each side direct me to the other… Read
    You
    at 22:12, Feb 28:
    im in the middle Read
    A Neha
    at 22:14, Feb 28:
    I completely understand your concern on this, but the themes which you are trying to install are from the third party and the server is working fine completely.

    February 28, 2020 at 4:54 pm #176944

    Elise Noromit
    Member

    Hello,

    Please enter the profile and upload WP bakery page builder.

    The Slider Revolution has been already uploaded.

    Best Regards

    February 28, 2020 at 5:08 pm #176950

    nens4k
    Participant

    thank you
    uploaded the slider plugin from my profile, still fatal error.
    i just want to activate it so i could use the template demo…

    February 28, 2020 at 5:12 pm #176954

    nens4k
    Participant

    image

    February 28, 2020 at 8:33 pm #176989

    Elise Noromit
    Member

    Hello,

    Slider Revolution suggests the fix, here it is https://www.themepunch.com/faq/patch-for-v6-2-1-that-breaks-website-after-updating/

    Best Regards

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