Hello,

Please deactivate all the plugins not related to the theme and provide the site admin access to the private area. If you cannot deactivate the plugins, confirm the permit to deactivate plugins for the while of checking what may take 10-15min. Please do not purchase any more plugins. Try to request a refund, say you have purchased by mistake. We do have all. We have updated versions of the plugins regardless of the theme update. You can always get the fresh version WP bakery plugin. You do not need to wait for the theme update, just enter your profile on this forum and get it.

Best Regards