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All fontawesome not working

Viewing 15 posts - 1 through 15 (of 15 total)
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  • April 16, 2020 at 7:07 am #187360

    danieletheme
    Participant

    Hello,
    I installed the WoodMart theme. But all awesome font icons don’t work and display a square.

    Attachments:
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    April 16, 2020 at 7:43 am #187387

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I saw the screenshot you attached.

    Please make sure you have set the bothe addresses same as mentioned in the link below:
    https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Then Go to Theme settings >> Performance >> CSS >> Font-Awesome Library >> Set to always load.

    Screenshot for Clarification: https://ibb.co/SmFVTKH

    Then navigate to WoodMart >> CSS Generator >> Generate CSS file.

    Best Regards.

    April 16, 2020 at 8:55 am #187416

    danieletheme
    Participant

    Hello,
    Thanks for the reply.
    I followed the instructions to the letter.

    Set to always load.
    Generate CSS files.
    Clean the cache in plugins
    HTTP and HTTPS configuration

    Some problems have been solved but not all. For some awesome font icons they appear as squares. Please see attachments

    Attachments:
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    April 16, 2020 at 10:02 am #187445

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached. Please provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    April 16, 2020 at 10:47 am #187458

    danieletheme
    Participant

    Hello,
    in private content the data.

    Best regards

    April 16, 2020 at 11:18 am #187475

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I inspected your site and it showed CORS policy errors as you mentioned. It seems to be a problem with your server configuration and any font resources can’t be loaded.

    Access-Control-Allow-Origin is disabled. Try to contact your hosting provider for help in this question.

    Screenshot for Clarification: https://ibb.co/Vp0c9Ts

    Best Regards.

    April 16, 2020 at 11:57 am #187491

    danieletheme
    Participant

    Hello,
    I’m sorry to disturb you again but the template, in these conditions, is not usable.
    I have enabled Access-Control-Allow-Origin but the problem is not solved !!
    I attach image for a clarification.

    Best Regards.

    Attachments:
    You must be logged in to view attached files.
    April 16, 2020 at 12:40 pm #187508

    danieletheme
    Participant

    I believe the problem is here:

    GET https://www.ilpicchio.shop/wp-content/uploads/2020/04/www.ilpicchio.shop/wp-content/themes/woodmart/fonts/woodmart-font.woff2?v=4.5.2 net::ERR_ABORTED 404 (Not Found)

    correct link is

    https://www.ilpicchio.shop/wp-content/themes/woodmart/fonts/woodmart-font.woff2?v=4.5.2

    April 16, 2020 at 12:55 pm #187513

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached. The Errors mentioned in the screenshots are related to mixed content.

    Please make sure that you are using the latest version of the theme.

    Please Read our detailed documentation to fix the font errors.
    https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Best Regards.

    April 17, 2020 at 10:23 am #187755

    danieletheme
    Participant

    Hello,
    unfortunately I can’t solve the problem, I have done all the procedures (many times) but the problem with the icons is not solved.
    I think this theme has a problem with icons.
    I’m sorry to insist but but I need someone to help me.
    Best regards

    Daniele

    Attachments:
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    April 17, 2020 at 10:54 am #187768

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached and logged into your website.

    It seems that you are not using the latest version of the WoodMart theme. Please make sure you are using the latest version of the theme.

    Screenshot for Clarification: https://ibb.co/wBdmSj6

    Note: Before Updating the theme please take a full backup of the website.

    Then Regenerate the CSS from WoodMart >> CSS Generator.

    And also you are using Cloudflare(CDN). Please disable it, deactivate cache plugin and
    check back.

    Screenshot for Clarification: https://ibb.co/WGjsD1S

    Best Regards.

    April 17, 2020 at 2:58 pm #187912

    danieletheme
    Participant

    I keep insisting until someone solves this problem for me !!!
    The thema has been bought does not work properly!

    I downloaded the latest version 4.6.0 and followed all the instructions.
    But the problem remains !!!

    Do I have to ask for a refund at Envato Market?

    Attachments:
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    April 17, 2020 at 3:02 pm #187916

    Artem Temos
    Keymaster

    The problem is that you have configured your website to work on http:// but you check it with https://. If you are going to use SSL then you need to specify the correct URL in your WordPress Dashboard -> Settings -> General. Then try to resave our Theme Settings.

    April 17, 2020 at 3:08 pm #187917

    danieletheme
    Participant

    I’m sorry but the problem is not what you said.
    I did many tests with http and https!
    But the problem is not solved !!

    April 17, 2020 at 5:59 pm #187955

    Artem Temos
    Keymaster

    Please, disable all external plugins so we can check it. It seems that your website is broken now.

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