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Product picture conflict with WooCommerce TM Extra Product Options

Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 15, 2021 at 2:41 pm #258767

    pablitoman
    Participant

    Hi guys!
    I’m using plugin WooCommerce TM Extra Product Options to change the product main picture when selecting options in the select box. I can’t update this plugin cause new version is not working correctly. I asked authors of the plugin for help, the answear I got is that it seems to be an issue with the gallery solution of the theme I’m using. I switched to 2021 wordpress theme and in fact there was no problem with pictures. I also turned off all other plugins and probelm was still there when using woodmart theme.
    Can you please take a look at it? It’s very important plugin for our site. I’m using the older version now so it works fine. I can switch to new one if you want. Picture changing is not working when the site is opened for the first time, but it starts to work after refreshing the site.
    Kind regards

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    January 15, 2021 at 3:32 pm #258781

    Artem Temos
    Keymaster

    Hello,

    We have just tested this product for the first time and it seems to work correctly for us https://gyazo.com/bab398ad3e407e9f9bd4efbdd6c3d26a

    Kind Regards

    January 15, 2021 at 3:52 pm #258785

    pablitoman
    Participant

    Hi,
    Yes it works because I was using the old version :). I switched to new one and it’s not working now. Can you take a look now at this link? It’s starting to work only after refreshing the site.
    Thanks

    January 15, 2021 at 8:47 pm #258839

    pablitoman
    Participant

    Hi guys, I didn’t get any reply from you after switching to bad version of plugin, so I switched it back to working one. The problem will not occur now, the shop is still working so I can’t have broken shop. Can we arrange the time so I wiil change the plugin to bad one?
    Thanks

    January 16, 2021 at 7:42 am #258913

    Artem Temos
    Keymaster

    Hello,

    I will be online for the next 2-3 hours so you can switch it now. Or you can create a staging copy for your website where we can perform such tests.

    Kind Regards

    January 20, 2021 at 3:03 pm #260057

    pablitoman
    Participant

    Hi,
    Sorry for the delay in reply, but I had to create the staging site. So here it is, just installed the demo content of your theme and plugin WooCommerce TM Extra Product Options.
    The problem is recreated. If you access the url for the first time, the image doesn’t change. It works fine after refreshing the site.
    I send you a link and admin password. If you can please take a look at it.
    Thank you

    January 20, 2021 at 3:30 pm #260059

    Artem Temos
    Keymaster

    Hello,

    We have changed the main image selector option in the plugin’s settings and now it seems to work correctly https://prnt.sc/xasg45

    .woocommerce-product-gallery__image:first-child .wp-post-image

    Regards

    January 20, 2021 at 9:50 pm #260137

    pablitoman
    Participant

    Yes, it works! Thank you very much guys, you are great! 🙂

    January 21, 2021 at 7:02 am #260203

    Artem Temos
    Keymaster

    Great, you are welcome! Feel free to contact us if you have any questions.

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