add to cart very slow

This topic has 29 replies, 2 voices, and was last updated 4 years, 11 months ago by Artem Temos.

Viewing 30 posts - 1 through 30 (of 30 total)

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August 5, 2021 at 1:32 pm #310850

mselbattal@gmail.com
Participant

hi admin how are you
hope you are good !

my add to cart is running vary slow its take more than 20 sec .
i installed the anther theme storefront the add to cart is fast means there is any problem in woodmart theme .

August 5, 2021 at 1:34 pm #310851

Artem Temos
Keymaster
Xtemos team

Hello,

Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?

Thank you in advance

August 9, 2021 at 6:13 am #311504

mselbattal@gmail.com
Participant

hi admin

how are you
admin this is aws bitnami wordpress need key to open the website so i will email you the key and ip address

August 9, 2021 at 7:10 am #311517

Artem Temos
Keymaster
Xtemos team

Hello,

We haven’t got any email from you yet. We need your WordPress dashboard access as well.

Kind Regards

August 9, 2021 at 7:15 am #311519

mselbattal@gmail.com
Participant

can you give me the email i will sent you as soon as possible

August 9, 2021 at 7:25 am #311523

mselbattal@gmail.com
Participant

the email i have is noreply.xtemos@gmail.com its writen no replay so i need your email address to sent to the file key.

August 9, 2021 at 7:35 am #311526

Artem Temos
Keymaster
Xtemos team

Send us a message

August 9, 2021 at 7:44 am #311527

mselbattal@gmail.com
Participant

and add to cart more slow after minify the java script thought wp optimizer

August 9, 2021 at 7:46 am #311528

mselbattal@gmail.com
Participant

please check the email i sent you already

August 9, 2021 at 8:53 am #311552

Artem Temos
Keymaster
Xtemos team

Please, specify the username for this FTP key.

Also, we can’t even view your website and get the following error https://gyazo.com/33c0426afcb299d98678c4c3b8b675f9

August 9, 2021 at 1:05 pm #311618

mselbattal@gmail.com
Participant

now you can check the email i sent you again key and ip

August 9, 2021 at 2:35 pm #311642

Artem Temos
Keymaster
Xtemos team

Please, disable all external plugins and allow us to switch between themes to test with the default theme also.

August 10, 2021 at 7:12 am #311761

mselbattal@gmail.com
Participant

actually after optimize the web its become more slow .
you can deactivate the plugin and check

August 10, 2021 at 7:34 am #311769

Artem Temos
Keymaster
Xtemos team

We have deactivated all external plugins and now your website is much faster. The only problem left is that our CSS files are missed. That is because you have wrong URLs set in Settings -> General https://gyazo.com/3cfadbb3ad3699a7a0e2be756efa0be5
Probably, they are defined in your wp-config.php file. Note that they have to start with https:// instead of http://.

Kind Regards

August 10, 2021 at 8:07 am #311772

mselbattal@gmail.com
Participant

its still takes 14 sec to add to cart ? why

August 10, 2021 at 8:38 am #311781

Artem Temos
Keymaster
Xtemos team

You have activated all plugins again. Could you please keep them disabled and check the speed? Also, send us a screenshot where you see 14 seconds with our theme and what speed is with the default theme.

August 10, 2021 at 9:31 am #311789

mselbattal@gmail.com
Participant

now i deacivate all plugin unrelated to theme now check please its taking 10 sec to add to cart other theme takes 2 sec to add to cart

August 10, 2021 at 9:34 am #311790

mselbattal@gmail.com
Participant

i acivate the storefont theme now check add to cart how much taking time and compare with woodmart please if i can see means you can also see and you know there is delay of 10 sec and others theme dont have this delay so please solve the problem or replace add to cart code me is short and fast

August 10, 2021 at 9:48 am #311794

Artem Temos
Keymaster
Xtemos team

It takes 2 seconds with our theme also. Here is a video https://gyazo.com/0ee7efae603360331f659715b4e2e782

August 10, 2021 at 11:17 am #311811

mselbattal@gmail.com
Participant

its take time as compere to the woodmart theme website

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August 10, 2021 at 11:29 am #311816

mselbattal@gmail.com
Participant

see this video please

August 10, 2021 at 11:32 am #311818

mselbattal@gmail.com
Participant

https://we.tl/t-TTUPUjtoJl

this is the video link

August 10, 2021 at 11:48 am #311825

mselbattal@gmail.com
Participant

i want to turn off ajax window add to cart
how to make is simple ??
if i didnt click ajax products in woocommerce setting than the page is refresh

August 10, 2021 at 12:28 pm #311833

Artem Temos
Keymaster
Xtemos team

Your AJAX response time depends on your server performance. Yes, it is slower than our demo so maybe you would better try some different hosting services like Cloudways for example.
But the problem is not with the theme since it works at approximately the same time as the default WordPress theme as well.

Add to cart window can be turned off in Theme Settings -> Shop -> Action after add to cart.

August 10, 2021 at 1:36 pm #311858

mselbattal@gmail.com
Participant

hi admin
can you check wp config file what happen because its broken i dont know how .

August 11, 2021 at 6:21 am #311955

Artem Temos
Keymaster
Xtemos team

Hello,

We don’t see any problems with your website now and the wp config file seems to be correct. Could you please clarify the problem?

Kind Regards

August 11, 2021 at 7:13 am #311973

mselbattal@gmail.com
Participant

its solve thanks but still i am not satisfy with cart really its slow i dont know why but it is

August 11, 2021 at 8:36 am #311992

Artem Temos
Keymaster
Xtemos team

We recommend you test some other hosting servers and compare the add-to-cart speed. Read our Cloudways review with our theme and check our results with that provider https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021

August 18, 2021 at 8:56 am #313123

mselbattal@gmail.com
Participant

hi admin !

after you add the nitro plugin there is some problem
when customer logout the website and click home page its shown automatically login and shown old page of order history sometime order not updating.

2 – when customer login from side bar its take two time login not only one means you have to login two time

August 18, 2021 at 12:15 pm #313143

Artem Temos
Keymaster
Xtemos team

Hello,

Sorry, but we haven’t added a nitro plugin to your website. If you have problems with the plugin you need to contact plugin developers for help since it is out of our theme support scope.

Kind Regards
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Tagged: login two time and show old cashes file

Viewing 30 posts - 1 through 30 (of 30 total)

add to cart very slow

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