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Cart widget not working when product is added to cart

Viewing 13 posts - 1 through 13 (of 13 total)
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  • September 9, 2021 at 1:50 pm #317499

    TradeSurvey
    Participant

    Hi,

    The cart widget isn’t working when I add a product to the cart.

    I have display widget selected in Theme Settings > Shop > Shopping Cart Widget

    What else do i need to check?

    Thanks

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    September 10, 2021 at 1:56 pm #317738

    Luke Nielsen
    Keymaster

    Hello,

    Please, provide your site admin access to the private area. I will check your issue and find a solution.

    Kind Regards

    September 10, 2021 at 2:41 pm #317757

    TradeSurvey
    Participant

    Thank you, login below.

    September 11, 2021 at 11:49 am #317883

    Artem Temos
    Keymaster

    Please, switch to the parent theme temporarily and disable all external plugins. Let us know if the problem remains.

    September 24, 2021 at 10:32 am #320805

    TradeSurvey
    Participant

    Hello,

    I disabled all plugins and switched to the Woodmart parent theme and the shopping cart widget worked.

    I then reverted the site and switched to the Woodmart theme but left all the plugins active and the shopping cart widget still worked.

    Have i got an incorrect setting somewhere in my Woodmart child theme?

    Many thanks

    September 24, 2021 at 12:16 pm #320843

    Luke Nielsen
    Keymaster

    Hello,

    By default, the child theme is empty, so if you have added some custom features, try to find and fix it.

    Kind Regards

    September 24, 2021 at 1:37 pm #320883

    TradeSurvey
    Participant

    Hi,

    It was all working fine. But I’ve added quite a few customisations and broken it somewhere along the way.

    I’ve checked these settings:
    Theme Settings > Shop > SHOPPING CART WIDGET
    and
    Theme Settings > Single Product > ADD TO CART OPTIONS

    All looks OK (see uploaded screenshots) please can you give me some help where to look next?

    Many thanks

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    September 24, 2021 at 1:45 pm #320885

    Artem Temos
    Keymaster

    Anyway, if you have this problem with the child theme active you need to check all the custom PHP code added to your functions.php file or any other files in the child theme.

    September 24, 2021 at 2:44 pm #320901

    TradeSurvey
    Participant

    Hi,

    I’ve checked the functions.php but I can’t see which bit might interfere with the cart widget?

    I’ve pasted it below.

    Thank you

    September 25, 2021 at 4:57 pm #321080

    TradeSurvey
    Participant

    I’ve checked the functions.php against a backup version from when the cart widget worked and they are identical.

    There’s a header.php & footer.php in the child theme, but I haven’t directly edited any of these files. I just been using the Woodmart settings to customise the look and feel of the site.

    Is there any other setting that affects the cart widget flyout?

    Many thanks

    September 27, 2021 at 6:05 am #321290

    Artem Temos
    Keymaster

    You can try to restore header.php and footer.php from the parent theme to see if your changes there make any difference.

    September 27, 2021 at 11:06 am #321378

    TradeSurvey
    Participant

    I uploaded the parent theme header.php and footer.php. It was the footer.php that was causing the problem.

    I’ve backed up the version with the problem footer.php and will now proceed using the parent footer.php.

    Thanks so much 😁👍

    September 27, 2021 at 11:11 am #321382

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out!

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