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Unable to preventDefault inside passive event listener due to target being treat

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • October 6, 2021 at 6:02 pm #323489

    loralora
    Participant

    Hello
    [Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive.
    Please watch the video
    how can this be fixed?

    October 6, 2021 at 11:26 pm #323523

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    October 7, 2021 at 3:32 pm #323749

    loralora
    Participant

    ok

    October 7, 2021 at 11:24 pm #323813

    Elise Noromit
    Member

    Hello,

    Please provide the page URL where I can see the problem.

    Best Regards

    October 8, 2021 at 9:21 am #323905

    loralora
    Participant

    any product page, for example
    Try dragging and dropping images (flipping through them)

    October 8, 2021 at 6:29 pm #324030

    Elise Noromit
    Member

    Hello,

    Please update the credentials I cannot log in.

    Best Regards

    October 9, 2021 at 2:24 pm #324115

    loralora
    Participant

    ок

    October 11, 2021 at 8:43 am #324283

    Elise Noromit
    Member

    Hello,

    Sorry for keeping you waiting. Try to add the following code snippet to the Custom CSS area in Theme Settings to fix this issue.

    .owl-carousel {
  touch-action: manipulation;
}

    Regards

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)