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Lumise Design after Cart Proceed away
- This topic has 7 replies, 2 voices, and was last updated 3 years, 11 months ago by
Elise Noromit.
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AuthorPosts
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January 12, 2022 at 4:54 pm #344932
prattsyParticipantHello,
i use Lumise Product Designer to design and print T-Shirts online.
Have designed nice T-Shirt. 👍
Unfortunately, I can’t get any further in the ordering process. 😢
After Cart Proceed the Design is away and the User can’t see what have designed.
How to fix it?
Please Help.
Best Regards
Attachments:
You must be logged in to view attached files.January 12, 2022 at 11:56 pm #344990
Elise NoromitMemberHello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
January 13, 2022 at 6:14 am #345024
prattsyParticipantHello,
Storefront brings Error.
Please see Picture.
How get it work with my Woodmart Theme?
Please Help.
Best Regards
Attachments:
You must be logged in to view attached files.January 13, 2022 at 7:26 am #345040
prattsyParticipantOh sorry,
have used ENVO Storefront,
Storefront brings no Error,
But the same Effect,
How to fix it?January 13, 2022 at 8:09 am #345050
prattsyParticipantNew Update,
Storefront brings also Error,
if more than one Item in Cart.
Please see Movie Link in Private Content.
How to fix this Problem?Best Regards
January 13, 2022 at 3:32 pm #345193
Elise NoromitMemberHello,
It means Woodman does not cause or influence the issue.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Lumise Product DesignerSwitch to the parent theme and check the product page.
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
January 13, 2022 at 10:10 pm #345248
prattsyParticipantHello,
ok, have contacted Lumise Support.
But have you please a Fix for the Checkout Product Image
Problem.
The Design Image only on Shopping Cart visible.
On next Step, Checkout, the Design Image away.Best Regards
Attachments:
You must be logged in to view attached files.January 13, 2022 at 11:06 pm #345255
Elise NoromitMemberHello,
Our support relates to the WoodMart theme only and does not cover fixing bugs caused by the third parties plugins and Woocommerce.
If you have any questions please feel free to contact us.
Best Regards
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