xts-theme_settings_default.css not load

This topic has 8 replies, 2 voices, and was last updated 3 years, 3 months ago by Elise Noromit.

Viewing 9 posts - 1 through 9 (of 9 total)

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January 20, 2022 at 2:07 pm #346725

raadwindeal
Participant

I was on work on my site new.yorkortho.ca
And save them setting when i load my site i saw css not load font not load grid not load i checked inspect saw xts-theme_settings_default.css not load
This problem was last time and i update theme problem fix but again i have this problem and theme don have any update again i changed theme files with new files not worked iam tierd whats happen and how can fix it i deactivated all plugins but not fix , my site is in godady hosting service.. give me a solution ?!

January 20, 2022 at 7:54 pm #346797

raadwindeal
Participant

i found this problem !!! plz pay attention

the theme was saved xts-theme_settings_default.css in media folders !????????? why there ???
i deleted that and fixed my all problems

January 20, 2022 at 7:57 pm #346798

raadwindeal
Participant

but again if i push save theme setting agian we’ll have that problme !

January 20, 2022 at 8:35 pm #346803

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

February 3, 2022 at 11:30 pm #350011

raadwindeal
Participant

here this is my another website and have same probleme !
font- icons – css not load and save on libery
https://pluginbaz.com/
i sent to u login info user/pass

February 4, 2022 at 7:25 am #350076

raadwindeal
Participant

all plugin diactivated ! just woodamrt core is active !

February 4, 2022 at 11:15 am #350141

Elise Noromit
Member

Hello,

The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

If you have any questions please feel free to contact us.

Best Regards

February 4, 2022 at 11:08 pm #350243

raadwindeal
Participant

Ilove Ur theme ur Support, u are ma bruh ! i build over 300 website with u theme and all my customers was happy for this options !
thanks for help !

February 4, 2022 at 11:18 pm #350247

Elise Noromit
Member

Hello,

Thank you very much for the warm feedback.

We would appreciate highly it if you share your experience and impressions in the reviews to our theme if you have not done that yet. You can leave your review and rate here: http://themeforest.net/downloads

Thank you in advance
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