Upsell product or You may Also like dont show

This topic has 7 replies, 2 voices, and was last updated 3 years, 1 month ago by Elise Noromit.

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March 19, 2022 at 2:53 pm #362315
Raphaelloz
Participant
Hi,
I check the doc of Woo about upsell https://woocommerce.com/document/related-products-up-sells-and-cross-sells/ .
I see on the demo of woodmart we have “You May also like” but when i import dummy content of this demo we dont have this section. I work on local with full new website only woodmart and necessary plugin installed so you can check on your side this issue or maybe a misstake on my side.

Thank
- This topic was modified 3 years, 1 month ago by Raphaelloz.
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March 19, 2022 at 10:42 pm #362355

Elise Noromit
Member

Hello,

You need to add these products as per the manual you refer to. Then check the options in the Theme Settings > Single product > Show / hide elements

If you have any questions please feel free to contact us.

Best Regards

March 20, 2022 at 8:29 am #362383
Raphaelloz
Participant
Hi,
Yes everything is enable. I use default dummy content website.
- This reply was modified 3 years, 1 month ago by Raphaelloz.
- This reply was modified 3 years, 1 month ago by Raphaelloz.
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March 20, 2022 at 11:15 pm #362492

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area.

Best Regards

March 22, 2022 at 8:46 am #362939

Raphaelloz
Participant

Hi,
I’m on local empty website only with your theme and necessary plugin.
I Just download dummy content and try to show upsell on product page you can try yourself with empty site and only download dummy content, upsell not showing

March 22, 2022 at 12:46 pm #363044

Elise Noromit
Member

Hello,

Could you kindly move your site on some testing online demo? I can hardly help without access.

Meanwhile try to do the following:

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If you run the child theme, please switch to the parent one.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

March 23, 2022 at 10:17 am #363316

Raphaelloz
Participant

If you create new local website , add woodmart theme , install only needed plugin, add upsell and you can see its doesn’t work
I send localwheel login.

March 24, 2022 at 12:36 am #363458

Elise Noromit
Member

Hello,

When I try to enter the site, I see a white screen: https://gyazo.com/32b475a8084025053855c7bf68e84ab1

Please check.

Best Regards
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