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Dokan Email Verification it does not work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • July 21, 2022 at 3:56 am #392500

    kelebek
    Participant

    After enabling Email verification on dokan, they will send a verification email to allow users to verify their email address after the registration form is submitted.

    after registration you will be redirected to my account page and automatically logged in without the email confirmation. The verification link is missing in the email.

    July 21, 2022 at 10:12 am #392559

    Luke Nielsen
    Keymaster

    Hello,

    Welcome to the WoodMart family!

    I would like to request temporary admin access to the live site to take a better look at the issue there.

    I await your response.

    Kind Regards

    July 21, 2022 at 10:56 am #392566

    kelebek
    Participant

    Hello,
    here is the admin access.
    Thanks.

    July 21, 2022 at 11:56 am #392586

    Luke Nielsen
    Keymaster

    Hello,

    I have checked this issue with the default WordPress theme (2022) and there is the same work as on our theme.

    In both cases after registration, it redirects to the “Checkout” page and the verification link is missed in both cases also.

    https://gyazo.com/c96fc53ce3677d6ee88766b87dcf792a

    https://gyazo.com/712d1da019f5d8e33e5db5d0f4d04427

    In general, our registration functionality comes from WooCommerce so our theme cannot influent it so I suggest you contact their support team for further solutions.

    Kind Regards

    July 21, 2022 at 12:25 pm #392597

    kelebek
    Participant

    Hello,
    I have just tested it and I get the activation link for the default WordPress theme. Can you please test it by registering as a customer and not as a vendor.
    Thanks.

    July 21, 2022 at 1:45 pm #392620

    kelebek
    Participant

    hello, i tested it again with a different template, the activation link from dokan is sent everywhere except for the woodmart template.

    I think it’s a “Alternative login mechanism” function problem:

    https://i.gyazo.com/a23192bbcb48f787a884ae9e6c00164f.png
    Alternative login

    although this function is switched off, you will be redirected to my account page without signing after registration.

    July 22, 2022 at 2:22 am #392720

    kelebek
    Participant

    Hello,
    it is a conflict with the Vendor Subscription module. If Enable Subscription in Registration Form, then Email Verification will not work. Problem solved 😉

    https://i.gyazo.com/2f046cb4a75f8050e46a9d8cb3e8e9ed.png

    July 22, 2022 at 11:00 am #392801

    Luke Nielsen
    Keymaster

    Hello,

    Glad that you sorted it out.

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)

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