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JetEngine and Woodmart – Error Listing

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • September 20, 2022 at 10:06 am #407173

    McQueen
    Participant

    Hello,

    I have a problem with Woodmart, I can’t see the listings I create with JetEngine on the frontpage.

    If I change the theme to “Hello” for example, you can see them correctly.

    I would like to know if you are already aware of this problem and if there is a solution to this.

    I look forward to hearing from you. Thank you.

    September 20, 2022 at 11:21 am #407235

    Luke Nielsen
    Keymaster

    Hello,

    Could you please provide your site admin access to the private area and attach a few screenshots or a video of where you see the problem? So I will check it on your side.

    Looking forward to collaborating with you!

    Kind Regards

    September 20, 2022 at 11:30 am #407239

    McQueen
    Participant

    Hello,

    I attach the access link below and the website where I can’t see the list. You can change the template if you wish to see what happens.

    Please do not disable all plugins, I have already done this and found no difference. Just by changing the template, you will see that it works correctly.

    If you need any other info, please let me know. Thanks

    September 20, 2022 at 11:36 am #407243

    Luke Nielsen
    Keymaster

    Sorry, but I don’t see any access link, please check it again and send me access to the private area.

    I await your response.

    Kind Regards

    September 20, 2022 at 11:39 am #407249

    McQueen
    Participant

    Hi,

    I add link.

    Thanks

    September 20, 2022 at 1:55 pm #407302

    McQueen
    Participant

    Hello,

    I have resubmitted the link, but your platform has returned the attached error.

    Can you confirm that you have received the link? Thank you

    September 20, 2022 at 1:56 pm #407303

    McQueen
    Participant

    Hi,

    When I try to submit something to this topic, your platform returns this error.

    Deprecated: get_option was called with an argument that is deprecated since version 5.5.0! The “blacklist_keys” option key has been renamed to “disallowed_keys”. in /var/www/xtemos/data/www/xtemos.com/wp-includes/functions.php on line 5607

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/xtemos/data/www/xtemos.com/wp-includes/wp-db.php on line 2128

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /var/www/xtemos/data/www/xtemos.com/wp-includes/class-wp-hook.php on line 300

    September 20, 2022 at 2:16 pm #407334

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the inconvenience, we have fixed this error so now it should work correctly.

    Could you please try to send again your access?

    Kind Regards

    September 20, 2022 at 2:19 pm #407336

    McQueen
    Participant

    Hi,

    Ok, i add link.

    Thanks

    September 20, 2022 at 2:34 pm #407343

    McQueen
    Participant

    Hi Luke,

    Sorry, I add a page with error in extra information.

    This website is where the error in the listing lies. If you change the theme, you can see how it is displayed correctly.

    I appreciate your prompt response. Thank you.

    September 20, 2022 at 4:52 pm #407400

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the clarification.

    Could you please update the token? Because it stopped working.

    https://prnt.sc/oubJJTJQDrBG

    Kind Regards

    September 20, 2022 at 5:34 pm #407410

    McQueen
    Participant

    Hi Luke,

    I have tested the token in a private window, and it works correctly, can you check it again by copying and pasting it into the browser?

    Anyway, I am attaching the link again.

    I look forward to hearing from you. Thank you.

    September 21, 2022 at 9:51 am #407532

    Luke Nielsen
    Keymaster

    Hello,

    It works now, thank you.

    Please send us your FTP access to your server files so we can check what is wrong with your website. We will do our best to help you.

    Kind Regards

    September 21, 2022 at 10:03 am #407534

    McQueen
    Participant

    Hi Luke,

    Ok, I add FTP access.

    I wait your reply. Thanks.

    Kind Regards

    September 21, 2022 at 2:28 pm #407646

    Luke Nielsen
    Keymaster

    Hello,

    Please add the below code into the “Global Custom CSS” area and check the issue again. 

    body [class*=wd-animation] {
	opacity: 1;
}

    Feel free to reach out so we can discuss possible options moving forward.

    Kind Regards

    September 21, 2022 at 3:10 pm #407669

    McQueen
    Participant

    Hi Luke,

    It is a strange solution. I hope it can be corrected in the future.

    Thanks for the help and especially for your time.

    September 21, 2022 at 3:29 pm #407679

    Luke Nielsen
    Keymaster

    Hello,

    If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

    • This reply was modified 2 years, 1 month ago by Luke Nielsen.
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