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Mobile version HTML block is not displayed

Viewing 12 posts - 1 through 12 (of 12 total)
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  • November 13, 2022 at 8:00 pm #420738

    servus
    Participant

    Hello
    I have created a HMTL block page in my home page to have a separate one for mobile. Unfortunately, this is not displayed and only continues to display the normal page what is the reason?

    November 14, 2022 at 1:01 pm #420906

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the password to the admin dashboard is incorrect, could you please update it?

    https://monosnap.com/file/jYTfHxhmMSjahAsZNzmGKybsWAJ95q

    I look forward to hearing from you.

    Kind Regards

    November 14, 2022 at 1:07 pm #420911

    servus
    Participant

    Ok i set you a new Password.

    November 15, 2022 at 11:17 am #421185

    Luke Nielsen
    Keymaster

    Hello,

    I have tested the mobile version on your side, for a better understanding, I have added to the mobile version a 2 figure to the title (thus when you are on mobile the title will be a little bit different).

    https://monosnap.com/file/dNmimm1PEeJgYsgxWaqIVgJCgYM5ki

    So everything is working well.

    Kind Regards

    • This reply was modified 2 years, 1 month ago by Luke Nielsen.
    November 15, 2022 at 11:20 am #421186

    servus
    Participant

    Hello,

    but the Mobile Version I implemented with the HTML Blocks Option didn’t appear.
    It shows again only the Version from the Original Site…

    November 15, 2022 at 11:25 am #421191

    Luke Nielsen
    Keymaster

    Please check the below video, there you can see that the mobile version is applied.

    https://monosnap.com/file/dNmimm1PEeJgYsgxWaqIVgJCgYM5ki

    Kind Regards

    November 15, 2022 at 11:56 am #421201

    servus
    Participant

    The problem is that I have implemented a different layout for the page using the HMTL blocks and then included them, but only the Responsive Design is displayed which was standard for the page.

    Attachments:
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    November 15, 2022 at 12:53 pm #421214

    Luke Nielsen
    Keymaster

    On my side, the design from the HTML block is displayed on the mobile.

    https://monosnap.com/file/ZRh94AGJaXo2ty5thU5X6gyBeuzVN1

    The default design has this image for the “Sei wieder selbstbewusst und stolz auf Dein volles Haar!” section:

    https://monosnap.com/file/YZqCLZ7PEY98uHwYtGdUjJehakSrpV

    When you edit the “Startseite Mobile” HTML block via the page builder, you can see there another image for the same section.

    https://monosnap.com/file/xuFm4NP6tFj9qg9atb0nVvM5OcBfIl

    The below video demonstrates that the “Startseite Mobile” Html Block is enabled on mobile because you can see there the same image that is defined in the “Startseite Mobile” Html Block.

    https://monosnap.com/file/B8qsMlMNyJcAkiVSLs3IPeWJQBAzBf

    Also, you have a very similar design in the “Startseite Mobile” Html Block with the default that is on the Home page on the desktop.

    If I missed something, please send me a video of the issue from your side.

    Kind Regards

    • This reply was modified 2 years, 1 month ago by Luke Nielsen.
    November 16, 2022 at 11:12 pm #421690

    servus
    Participant

    Unfortunately it doesn’t show me the correct mobile page it just shows the normal responsive page. But I have created an extra HMTL page in which I have built the icons as a carousel so that they are not under each other.

    The HMTL page option should actually copy these things….

    November 17, 2022 at 12:55 pm #421818

    Luke Nielsen
    Keymaster

    Hello,

    Please send me a video of the issue from your side for a better understanding.

    Looking forward to collaborating with you!

    Kind Regards

    November 17, 2022 at 1:07 pm #421827

    servus
    Participant

    Here is a screenshot that shows where the problem is I have now also found out that this problem only exists when you are not logged into WordPress that is when logged in user the correct version is displayed.

    https://we.tl/t-AVVBCTX6ET

    November 17, 2022 at 4:21 pm #421874

    Luke Nielsen
    Keymaster

    Hello,

    The issue is related to cache, when you disable the “WP Rocket” plugin, you will that the HTML block appears for the non-logged users.

    Please let me know if you have any questings.

    Kind Regards

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Viewing 12 posts - 1 through 12 (of 12 total)