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Woodmart Speed Problem

Viewing 18 posts - 1 through 18 (of 18 total)
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  • November 28, 2022 at 4:54 pm #424425

    solosapiens
    Participant

    Hello, I have been using your woodmart theme for a long time and now I have mastered most of the subjects. After the recent updates to your theme, I started having a lot of speed issues. The CPU usage on a site I recently developed is so high that I couldn’t reduce it no matter what I did. I am using Nginx infrastructure. There is no hardware deficiency on my server where I manage my sites with ISPConfig. There is 32gb ram 8core processor on my server where I broadcast, and 8gm ram 8core processor on my developer server. I made improvements on the Frontend and Backend. There is no problem in the codes I wrote, they all work. I made the changes I made under the name of all development in functions.php via the child theme. I used redis cache and wp rocket plugins on my last site, gzip is active on my server. However, I still did not get any results. CPU Usage on my server is at phase. Load Avg value does not drop from 10-20. I would be glad if you could help with the issue.

    Good work…

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    November 28, 2022 at 4:56 pm #424427

    solosapiens
    Participant

    Private Content Update:

    November 28, 2022 at 5:28 pm #424442

    Artem Temos
    Keymaster

    Hello,

    Please, disable all external plugins and switch to the parent theme temporarily. Also, we need your SSH access so we can monitor the CPU loading in real time and see if it is caused by our theme or not.

    Thank you in advance.

    November 28, 2022 at 6:03 pm #424465

    solosapiens
    Participant

    Of course, I’m forwarding ssh information.

    November 28, 2022 at 6:14 pm #424468

    Artem Temos
    Keymaster

    We don’t see the full loading at the moment https://gyazo.com/e24081a8a3c3cad6a7ed7fd1c38f4279

    November 28, 2022 at 6:17 pm #424469

    solosapiens
    Participant

    Even when there is no load at the moment, the value is at 4.48. When 5-10 people enter, it’s around 10-12 on average. Under normal conditions, that value should remain at maximum 3.

    November 28, 2022 at 6:34 pm #424475

    solosapiens
    Participant

    the current situation

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    November 28, 2022 at 8:15 pm #424489

    solosapiens
    Participant

    Do you have an opinion on the subject? The cpu goes crazy when there is a request to the site 🙂

    November 29, 2022 at 10:21 am #424606

    Artem Temos
    Keymaster

    Please, disable all external plugins and switch to the parent theme temporarily so we can do some tests.

    Kind Regards

    November 29, 2022 at 1:41 pm #424697

    solosapiens
    Participant

    Ok, I will take all necessary backups within 2 hours and do the necessary actions and let you know.

    November 29, 2022 at 6:53 pm #424823

    solosapiens
    Participant

    Hello again, I have all my backups. As you said, I removed all the extra plugins and switched to the main theme. Currently, only woocommerce, woodmart core and wp bakery plugins are active on the site, but the result is still the same.

    November 30, 2022 at 10:35 am #424956

    Artem Temos
    Keymaster

    Hello,

    We switched to the default theme and tested for 5-10 minutes. The result is the same. Most pages are loaded very slowly and the server is overloaded https://gyazo.com/a97081fcba5ffd3e1d2ad1f2cbb939d6

    Kind Regards

    November 30, 2022 at 10:45 am #424966

    solosapiens
    Participant

    Well? What should I do in this situation? Will you help me solve the problem?

    November 30, 2022 at 10:46 am #424968

    Artem Temos
    Keymaster

    Your problem with server high loading is not related to our theme. As you can see, no matter if the WoodMart theme is active or not it has the same average loading.

    Kind Regards

    November 30, 2022 at 11:16 am #424987

    solosapiens
    Participant

    The problem is then like in the woocommerce plugin, I don’t think there is a problem with my server. There is no such problem on my servers where your theme and many websites with different themes are published with the same server settings.

    November 30, 2022 at 12:29 pm #425034

    Artem Temos
    Keymaster

    We don’t know exactly what is it caused by. Maybe you have some configuration problems with WooCommerce. Try to contact WooCommerce support for help on this matter.

    Kind Regards

    November 30, 2022 at 2:08 pm #425067

    solosapiens
    Participant

    What kind of error could be in Woocommerce configuration? I would be glad if you could help me solve the problem. You have all the information. If you recommend a server company, I can evaluate it.

    November 30, 2022 at 3:12 pm #425085

    Artem Temos
    Keymaster

    We would be happy to help but we don’t know what exactly it could be. You can try Cloudways or Kinsta hosting for example and test how it works there.

    Kind Regards

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