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Logo and product image does not show on the checkout page

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  • January 20, 2023 at 9:29 pm #436709

    johny
    Participant

    Hello,

    I am facing a problem with WoodMart theme. Along with WoodMart theme, I use cartflows plugin too. If the WoodMart theme is enabled, the website logo and product images do not show on the checkout page https://i.imgur.com/HGnwc5E.png.

    But if I switch back to the default theme, the logo and product image shows on the checkout page.

    Kindly have look at the problem.

    January 21, 2023 at 1:34 pm #436840

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Firstly, on the Checkout page by default from WooCommerce the Product Images doesn’t show. This is the preview from the Test Site for your ease: https://snipboard.io/azCOVP.jpg

    So, this is the default functionality at the WooCommerce level.

    Secondly, regarding the Logo not showing as we are seeing the Checkout page on your shared Site, the Layout seems to be completely different from the default WooCommerce Checkout page. So, this layout change might be happening due to the third party Plugin (Cartflows) usage for which you might want to contact the respective Plugin Support because according to the Envato Policy we don’t provide Support for the third party Plugin issues. You will need to contact the respective Plugin Support in this regard. They will guide you better.

    Under the default WooCommerce Checkout page layout, the Header appears fine which actually shows your Logo. You can confirm from our Test Site as well: https://blackpearlspro.com/woodmart_support/checkout/

    Best Regards

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