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Mobile Menu Not Working

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 10, 2023 at 12:17 pm #441992

    ebenichigo21
    Participant

    Good day Xtemos, my website powered by Woodmart theme is having issues with the mobile menu. The desktop menu works but mobile menu just shows # when clicked on.

    Please help me fix this, we are trying to launch the site this weekend.

    February 10, 2023 at 1:32 pm #442033

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    February 10, 2023 at 2:06 pm #442046

    ebenichigo21
    Participant

    Thanks for reaching out Luke, the details are in the private Tab.

    February 10, 2023 at 4:39 pm #442113

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for the plugins deactivation, switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    February 10, 2023 at 5:13 pm #442126

    ebenichigo21
    Participant

    Yes, please deactivate and do whatever is necessary. I apologize for the delayed response.

    February 10, 2023 at 10:20 pm #442166

    ebenichigo21
    Participant

    Good evening Luke, I have’nt received any feedback from your end. And the Mobile menu is not working yet, is there something I need to do?

    February 12, 2023 at 3:36 pm #442369

    ebenichigo21
    Participant

    Good day Luke, the mobile menu is still not working? Do I need to start another thread?

    February 13, 2023 at 10:10 am #442462

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Seems that the “Elementor Header & Footer Builder” affects the mobile menu functionality, so please deactivate it and recheck the issue.

    Thanks for your time and have a great day.

    Kind Regards

    • This reply was modified 1 year, 10 months ago by Luke Nielsen.
    February 14, 2023 at 12:06 pm #442844

    ebenichigo21
    Participant

    Thank you so much Luke! The mobile menu is working now. I apologize for the late response, I will like to close this ticket.

    February 14, 2023 at 1:06 pm #442873

    Luke Nielsen
    Keymaster

    Hello,

    Glad that everything works well.

    In case you need any additional help, I’d be more than happy to assist you.

    Wish you all the best.

    Kind Regards

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