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Products per page

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  • February 14, 2023 at 12:12 am #442675

    internetimpact.nl
    Participant

    Hi,

    I’m facing an issue about the products per page on a category shop page. While I have set to show 12 products per page, sometimes it shows me 9, sometimes 12 and sometimes even 7. See: https://leondesign.nl/webshop/page/15/

    Any idea what this could be? I already checked it in different browsers, cleared cache etc.

    Thanks in advance 🙂

    Regards,
    Remon

    February 14, 2023 at 11:40 am #442828

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
    If the problem remains, even after the plugins are deactivated, leave the plugins deactivated for us to check and provide your site admin access to the private area.

    Best Regards.

    February 20, 2023 at 2:47 pm #444646

    internetimpact.nl
    Participant

    Hi,

    I did the things you’ve asked, but without any success.
    I activated all plugins back, because otherwise the site is not working for our visitors.

    Thanks!

    Regards,
    Remon

    February 20, 2023 at 4:56 pm #444721

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    First of all please update the new version of theme “WOODMART WORDPRESS NEW: 7.1.3 RELEASED” activate and update the all required plugins on your site.

    Best Regards.

    February 20, 2023 at 5:36 pm #444733

    internetimpact.nl
    Participant

    Hello,

    Thanks for your response.
    That is done. Unfortunatly it did not fixed the issue…

    Kind regards,
    Remon

    February 21, 2023 at 10:55 am #444933

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    I have configured the product per page”16” https://ibb.co/31LgJSg. In shop page 16 products show: https://ibb.co/q0ZpycB. Same in the categories: https://ibb.co/q0ZpycB.
    Please clear the browser cache and try again.

    Best Regards.

    February 21, 2023 at 1:01 pm #444976

    internetimpact.nl
    Participant

    Hi Aizaz,

    Thanks for your answer.

    We don’t want 16, because then there is empty white space: https://prnt.sc/KkQ9sQgL4E_v
    12 is what we want, because that looks good on mobile, desktop etc.

    Should be possible right?

    Kind regards,
    Remon

    February 21, 2023 at 4:49 pm #445107

    Aizaz Imtiaz Awan
    Keymaster

    Hi,

    Yes, Go to theme setting Product Archive> Products grid and set products per page as you need: https://ibb.co/XFdw22W

    Best Regards.

    February 21, 2023 at 4:53 pm #445115

    internetimpact.nl
    Participant

    Hi,

    Thanks for your response.

    I know where to change that, but then the original issue is back: it doesn’t show me 12: https://prnt.sc/mc4k6VBwJIKJ

    Kind regards,
    Remon

    February 22, 2023 at 4:42 pm #445438

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry for the inconvenience caused, we have thoroughly checked this concern on your Site and found out that the Products per page are appearing as 12 which is selected under the Theme Settings but up to 10 pages of the pagination after the 10th page, the issue of Products per page exists on your Site.

    Now, we have checked this concern with one of the default WordPress Themes like Storefront on your Site which is developed by WooCommerce and the issue persists with that too which certainly clears the fact that this issue on your Site isn’t Theme specific.

    So, you might want to consult with WooCommerce Support in this regard, they can guide you further with this.

    Best Regards

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