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Demo Import Error

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • February 25, 2023 at 11:50 am #446244

    uzafirshah
    Participant

    Hi. I tried multiple times to import prebuilt website but the demo is not importing properly. Please look into this.

    February 25, 2023 at 4:48 pm #446296

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Also, please mention which Demo you want to import on your Site (share that Demo link too if possible) with which Page Builder plugin either Elementor or WPBakery so that we can try import that on your Site.

    Best Regards.

    February 25, 2023 at 9:00 pm #446330

    uzafirshah
    Participant

    Okay please import this demo (home decor)
    https://woodmart.xtemos.com/demo-decor/demo/decor/

    February 26, 2023 at 8:57 am #446391

    uzafirshah
    Participant

    Hi. Please do it asap i am waiting for too long. Also, i want it in elementor page builder. Thanks a lot

    February 27, 2023 at 8:05 am #446571

    uzafirshah
    Participant

    Hi. Can you update me about the import. Thanks

    February 27, 2023 at 2:01 pm #446703

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry for a bit of delay in the response due to the weekend!

    Please activate the theme and then try to import the demo on the site.

    Best Regards.

    February 28, 2023 at 7:32 am #446939

    uzafirshah
    Participant

    Still the same error. Why dont you install the demo directly.

    February 28, 2023 at 11:00 am #446998

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been solved. I have imported the demo to the site. Please check the site after removing the browser cache.

    Best Regards.

    March 3, 2023 at 3:40 pm #448028

    uzafirshah
    Participant

    I dont understand why this is happening but your support isnt helping at all. The demo you imported is still faulty. Not properly installed no products imported no categories. I am trying to change mobile logo it isnt changing. I wasnt commenting or leaving a review on envato marketplace because i thought you might solve the issue here. But its getting frustrating now. Please update me soon. I cant wait more. Thanks

    March 4, 2023 at 11:33 am #448203

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please ask the hosting provider support to increase the timeout to 180s. Because the error is coming from the server: https://gyazo.com/a0578fcf03c7dd5953282bb850ad29ad

    Best Regards.

    March 7, 2023 at 4:29 pm #449051

    uzafirshah
    Participant

    Hi. I asked hosting provider to increase limits but still the error is there. Please check it out

    March 8, 2023 at 10:23 am #449248

    Artem Temos
    Keymaster

    Hello,

    We are sorry to say, but the timeout issue is still present on your website. Check the screenshot https://gyazo.com/539b51013dfa4ea70baefd6a3ce9ef19
    Please, forward this to your hosting provider and ask them to check this particular request from their end to see why it can’t be completed.

    Kind Regards

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Viewing 12 posts - 1 through 12 (of 12 total)