PCLZIP_ERR_BAD_FORMAT – Cannot update Woodmart theme from WordPress :
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Dear Support,
I tried to update Woodmart Theme to the last version ( 7.1.4) in the WP Admin board, but I get this error bellow :
Une erreur est survenue lors de la mise à jour de Woodmart : L’archive n’a pas pu être installée. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I have increased all the PHP parameters to meet the prerequisites but the problem remains :
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
max_execution_time 180
max_input_vars 10000
current Woodmart version = 7.0.4
My PHP version = 7.4
Wordpress version i= 6.1.1
Could you help me ? What can I do ? Do I have to download & reinstall the theme to my site
Thank you for support
Rgds
Hello,
Thank you very much for choosing our theme and for contacting us.
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Best Regards
You are welcome!
Wish you a wonderful day!
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