Home › Forums › WoodMart support forum › Layout Shop Accessories Problem

Layout Shop Accessories Problem

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 3, 2023 at 7:38 pm #464207

    nextgenjewellerybox
    Participant

    In my “Product Archive Layout Shop Accessories” page i have deleted “Power Bank” option by mistake and now i can create a new category but i can’t display that category on my site. Please help.

    Attachments:
    You must be logged in to view attached files.
    May 3, 2023 at 9:41 pm #464227

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    It would be best if you created the category in the Dashboard > Products > Categories, assign the products to the category.

    Then add this category by ID https://gyazo.com/19627f71688021e27da92bf9785a99b0

    If you have any questions please feel free to contact us.

    Best Regards

    May 3, 2023 at 11:20 pm #464249

    nextgenjewellerybox
    Participant

    1. I have created the “Customized Box” category in the Dashboard > Products > Categories
    2. After creating the category | Dashboard > Layout > Edit With Elementor ( Product Archive Layout Shop Accessories )
    3. Add product category [ Customized Box (product_cat )] > Update
    Now i can see it is added to my page, in the editing mode.
    But it is not displaying in the website, Please help.

    Attachments:
    You must be logged in to view attached files.
    May 4, 2023 at 3:33 am #464305

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Make sure you see the created category in the Dashboard > Products > Product categories.

    Best Regards

    May 4, 2023 at 12:36 pm #464401

    nextgenjewellerybox
    Participant

    In storefront theme it is working, but in woodmart it isn’t working on the home page only.
    In the shop page i can see this category listed.
    please help me to show this category on the home page.

    Attachments:
    You must be logged in to view attached files.
    May 5, 2023 at 2:34 am #464630

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    May 5, 2023 at 8:55 am #464656

    nextgenjewellerybox
    Participant

    All Details Below

    May 6, 2023 at 2:09 am #464890

    Elise Noromit
    Member

    Hello,

    Please disable capture it does not work correctly.

    Best Regards

    May 6, 2023 at 8:09 am #464906

    nextgenjewellerybox
    Participant

    What is it??
    And what about my problem??

    May 7, 2023 at 2:47 am #465068

    Elise Noromit
    Member

    Hello,

    I check the layout and I see the category you created: https://gyazo.com/234bf7d16b3679ed4baf0c45d1d4ecc1

    Then I check the shop page in both logged in and in incognito: https://gyazo.com/cdf698995af7b802ba7163dc6d66db44

    Please try to clear the site and browser cache and check again.

    If you have any questions please feel free to contact us.

    Best Regards

    May 8, 2023 at 9:16 am #465186

    nextgenjewellerybox
    Participant

    But, I can’t see it even if I try it on different devices ( new )
    The best would be if you reset the “Layout” section, to the old default categories.
    Thank you

    May 9, 2023 at 1:52 am #465470

    Elise Noromit
    Member

    Hello,

    Please enter the Dashboard > layouts > and disable all to get the Theme Settings and default functional pages.

    If you have any questions please feel free to contact us.

    Best Regards

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)