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Imagify Webp doesn’t work

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  • #466457

    aivar.stelmak
    Participant

    Hello,
    I purchased Imagify as it was compatible with your theme.

    In the plugin settings, I have selected “Use <picture> tags (preferred)“.
    But on my website, the tags to <picture> do not chang
    e.
    It worked with png, but it still displays in the old format (png).

    Please help.

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    #466479

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #466551

    aivar.stelmak
    Participant

    I’ve checked with WooCommerce Storefront and its works fine.

    #466887

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #467023

    aivar.stelmak
    Participant

    Please check

    #467036

    Artem Temos
    Keymaster

    As we can see, webp images are displayed correctly on your website. Here is a screenshot https://gyazo.com/49642b986b81790f759d3c798d2f1da2

    #467044

    aivar.stelmak
    Participant

    It only displays the image/webp
    But in fact, google doesn’t see this format and keeps writing that “Use modern image formats”

    + if you put the WooCommerce Storefront theme, you will see the difference.
    + the link format must not be a .jpg, right format is .jpg.webp, this is clearly visible on WooCommerce Storefront theme
    + Also for some reason, some png images are not displayed at all. (check the footer)

    Check screenshots example 1 and 2

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    #467050

    Artem Temos
    Keymaster

    Please, disable the server authentication so we can check it with Google pagespeed tool.

    #467056

    aivar.stelmak
    Participant

    Done Mr.Artem

    #467059

    Artem Temos
    Keymaster

    As we can see, Google recognizes webp images on your website correctly https://gyazo.com/ac73ea75414122a048870a132e82fd52

    #467061

    aivar.stelmak
    Participant
    #467063

    aivar.stelmak
    Participant

    OK, you can close the thread.

    #467201

    Artem Temos
    Keymaster

    OK, feel free to contact us if you have any further questions.

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