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Login not working with Litespeed cache plugin

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 26, 2023 at 1:12 am #470092

    techiebraj
    Participant

    Hey team,

    With the Litespeed Cache plugin, sign In popup in the header redirects to the My Account page after filling in login details and clicking on login, https://prnt.sc/KN0v78ieci_V

    How to fix this?

    Thanks!

    May 26, 2023 at 10:52 am #470168

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Looking forward to hearing back from you!

    Kind Regards

    May 26, 2023 at 9:58 pm #470369

    techiebraj
    Participant

    Hi,

    My Account widget is coming from your theme, so how will I check your widget if I install another theme?

    Thanks!

    May 29, 2023 at 10:38 am #470705

    Luke Nielsen
    Keymaster

    Hello,

    The redirection is related to the form directly which comes from WooCommerce. In any case, if the issue appears when you use a cache plugin, try to clear all cache (site/browser/server) and then recheck the issue.

    Let me know the results.

    Kind Regards

    May 29, 2023 at 8:54 pm #470880

    techiebraj
    Participant

    Hi,

    I have already tried clearing the cache many times. Didn’t work. Sometime it works sometime it redirects to MY ACCOUNT like I said 🙁

    Thanks!

    May 30, 2023 at 10:01 am #471012

    Luke Nielsen
    Keymaster

    Hello,

    Please provide access to the admin dashboard and confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

    June 6, 2023 at 2:27 am #472837

    techiebraj
    Participant

    Hi,

    I have attached the login details of staging site, you can debug there 🙂

    Thanks!

    June 7, 2023 at 9:44 am #473173

    Luke Nielsen
    Keymaster

    Hello,

    Please disable the Cloudflare verification and then check the issue again.

    https://take.ms/dykGFO

    Let me know the result.

    Kind Regards

    September 15, 2023 at 9:04 am #496184

    techiebraj
    Participant

    Hi,

    Disabled cloudflare verification but still problem not solved until now, watch this video, https://drive.google.com/file/d/1aWiGnEmAAacN2KTWzuMYlLYvqpTgCCom/view?usp=sharing

    Please provide some solution.

    Thanks!

    September 15, 2023 at 2:10 pm #496319

    Luke Nielsen
    Keymaster

    Hello,

    Please update the access because seems that the old access is not working: https://take.ms/aZSRj

    Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

    October 24, 2024 at 12:12 pm #607323

    thomas-8605
    Participant

    Hello @techiebraj.

    We have the same problem. Coud i ask you how you solved this issue please?
    Login details are 100% correct and we also get only login page without any error after try to login from canvas menu.

    If we disable litespeed the login working fine. But after enabled litespeed we had the same issue.

    You was able to fix it?

    BR
    Tommy

    October 25, 2024 at 4:25 pm #607647

    Luke Nielsen
    Keymaster

    Hello @thomas-8605,

    Did you check how it works on the default Storefront theme?

    Let me know the result.

    Kind Regards

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Viewing 12 posts - 1 through 12 (of 12 total)