Home › Forums › WoodMart support forum › header banner link added in block with page builder not working
header banner link added in block with page builder not working
- This topic has 17 replies, 2 voices, and was last updated 1 year, 4 months ago by Aizaz Imtiaz Awan.
-
AuthorPosts
-
June 6, 2023 at 11:17 am #472912
agenciawebinfiniteParticipantHello, when I create a block of elements in Elementor and add this block in the upper header band, when using it, any clickable link that exists in it, does not work on the site.
That is, if I edit the block, I can click on the links, but after saving and trying to use it live on the site, it doesn’t work.
I saw that you have the option to include a link throughout the track, but I wanted the link to be in just one button or location.
Anyway, I tested it, it includes a link in the banner, and when saving, it’s still not clickable at all, it seems to have some bug that doesn’t allow clicking on any link.
How to solve it?
here on the track, nothing is clickable.
https://imgur.com/HS1EKByJune 7, 2023 at 12:54 pm #473238
Aizaz Imtiaz AwanKeymasterHello,
Please try to add the below custom CSS code and paste it to Theme Settings >> Custom CSS >> Global CSS section.
.header-banner-link { z-index: 10; }
This is a small bug in the theme, we will fix it in the next theme update.
Best Regards.
June 8, 2023 at 12:49 pm #473542
agenciawebinfiniteParticipantHello!
I tested the code but it didn’t work….
I put a link to the banner and it didn’t change anything.
And the link I put inside the Block doesn’t work either.It stayed the same in my tests.
Is it possible to load the html block (which already has links) and have them work?
June 9, 2023 at 10:02 am #473713
Aizaz Imtiaz AwanKeymasterHello,
Can you please share the WP admin login details of your site so I will do it for you?
Best Regards.
June 9, 2023 at 11:27 am #473744
agenciawebinfiniteParticipantHi Aizaz!
I put the css code as you asked…but I didn’t see any changes. I cleared cache and everything.
Would it be something different to be done?
June 9, 2023 at 12:24 pm #473765
Aizaz Imtiaz AwanKeymasterHello,
I have asked for the login details because the given custom CSS code is working fine for me, I am not sure why it is not working for you.
Best Regards.
June 9, 2023 at 3:03 pm #473806
agenciawebinfiniteParticipantAlright, you can test it….
On several sites I tested here, it’s the same problem in all.
June 9, 2023 at 5:08 pm #473844
Aizaz Imtiaz AwanKeymasterHello,
I have found that you have not added any link for the banner in the theme settings: https://ibb.co/6JDCP05
Best Regards.
June 9, 2023 at 5:23 pm #473854
agenciawebinfiniteParticipantOn another site, I had already tested it, including the link there…and it didn’t work either.
If you notice, when editing the HTML block, inside it, there is already a link:
https://imgur.com/f192T9zAnd it works if I click on it… now when it’s on the live site, nothing works.
And even including the link here:
https://imgur.com/JCjvFBNhttps://www.bhlfitness.com.br/
You can test now…June 12, 2023 at 10:59 am #474258
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check the site now after removing the browser cache.
Best Regards.
June 12, 2023 at 3:33 pm #474348
agenciawebinfiniteParticipantHello!
I saw that it worked now by the theme link.
What did you do? (I need to solve it on other sites too)
Do I still need to maintain the css code?
Will it work if I link in the html block instead of the direct link in the theme?
June 12, 2023 at 7:48 pm #474400
agenciawebinfiniteParticipantI don’t know what happened…but the website scroll bar on the desktop is not working….
and I don’t know what you adjusted on the site….
I can’t scroll down any pages, can you check soon? I have ads running, I can’t have problems that prevent the customer from buying.
June 12, 2023 at 7:58 pm #474402
agenciawebinfiniteParticipantI found this code you posted…
html, body {
max-width: inherit !important;
overflow-x: inherit !important;
}I removed it and the scroll bar worked perfectly again.
June 13, 2023 at 9:32 am #474478
Aizaz Imtiaz AwanKeymasterHello,
Actually, I have added this custom CSS code to overwrite this CSS added by you anywhere in the site or coming from any 3rd party plugin which created the issue for the banner link: https://prnt.sc/WLVxQ659vZAk
Best Regards.
July 9, 2023 at 9:54 pm #480296
agenciawebinfiniteParticipantI didn’t understand….
What code is this?
Because I have several sites with Woodmart, and none of them work the link.
I still can’t solve it…
Shouldn’t the link that was included directly inside the element work?
July 10, 2023 at 4:55 pm #480468
Aizaz Imtiaz AwanKeymasterHello,
As I told you that this code is created the issue on your site: https://prnt.sc/WLVxQ659vZAk
Please delete this code where you have added it on the site. Then your issue will be solved.
Best Regards.
July 11, 2023 at 12:02 am #480512
agenciawebinfiniteParticipantDamn, now that I understand!
It was a code to style the scrollbar that was included in the footer.
I just removed that line and everything was working.
overflow-x: hidden;
That’s awesome, thanks so much for your help.
July 11, 2023 at 9:25 am #480569
Aizaz Imtiaz AwanKeymasterSounds Great! that your issue has been solved.
I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.
We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.
Thanks for contacting us.
Have a great day.Topic Closed.
Best Regards. -
AuthorPosts
The topic ‘header banner link added in block with page builder not working’ is closed to new replies.
- You must be logged in to create new topics. Login / Register