Home Forums WoodMart support forum header banner link added in block with page builder not working

header banner link added in block with page builder not working

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #472912

    agenciawebinfinite
    Participant

    Hello, when I create a block of elements in Elementor and add this block in the upper header band, when using it, any clickable link that exists in it, does not work on the site.

    That is, if I edit the block, I can click on the links, but after saving and trying to use it live on the site, it doesn’t work.

    I saw that you have the option to include a link throughout the track, but I wanted the link to be in just one button or location.

    Anyway, I tested it, it includes a link in the banner, and when saving, it’s still not clickable at all, it seems to have some bug that doesn’t allow clicking on any link.

    How to solve it?

    https://imgur.com/ldwpuJG

    here on the track, nothing is clickable.
    https://imgur.com/HS1EKBy

    #473238

    Hello,

    Please try to add the below custom CSS code and paste it to Theme Settings >> Custom CSS >> Global CSS section.

    .header-banner-link {
    	z-index: 10;
    }

    This is a small bug in the theme, we will fix it in the next theme update.

    Best Regards.

    #473542

    agenciawebinfinite
    Participant

    Hello!

    I tested the code but it didn’t work….

    I put a link to the banner and it didn’t change anything.
    And the link I put inside the Block doesn’t work either.

    It stayed the same in my tests.

    Is it possible to load the html block (which already has links) and have them work?

    #473713

    Hello,

    Can you please share the WP admin login details of your site so I will do it for you?

    Best Regards.

    #473744

    agenciawebinfinite
    Participant

    Hi Aizaz!

    I put the css code as you asked…but I didn’t see any changes. I cleared cache and everything.

    Would it be something different to be done?

    #473765

    Hello,

    I have asked for the login details because the given custom CSS code is working fine for me, I am not sure why it is not working for you.

    Best Regards.

    #473806

    agenciawebinfinite
    Participant

    Alright, you can test it….

    On several sites I tested here, it’s the same problem in all.

    #473844

    Hello,

    I have found that you have not added any link for the banner in the theme settings: https://ibb.co/6JDCP05

    Best Regards.

    #473854

    agenciawebinfinite
    Participant

    On another site, I had already tested it, including the link there…and it didn’t work either.

    If you notice, when editing the HTML block, inside it, there is already a link:
    https://imgur.com/f192T9z

    And it works if I click on it… now when it’s on the live site, nothing works.

    And even including the link here:
    https://imgur.com/JCjvFBN

    https://www.bhlfitness.com.br/
    You can test now…

    #474258

    Hello,

    Your issue has been solved. Please check the site now after removing the browser cache.

    Best Regards.

    #474348

    agenciawebinfinite
    Participant

    Hello!

    I saw that it worked now by the theme link.

    What did you do? (I need to solve it on other sites too)

    Do I still need to maintain the css code?

    Will it work if I link in the html block instead of the direct link in the theme?

    #474400

    agenciawebinfinite
    Participant

    I don’t know what happened…but the website scroll bar on the desktop is not working….

    and I don’t know what you adjusted on the site….

    I can’t scroll down any pages, can you check soon? I have ads running, I can’t have problems that prevent the customer from buying.

    #474402

    agenciawebinfinite
    Participant

    I found this code you posted…

    html, body {
    max-width: inherit !important;
    overflow-x: inherit !important;
    }

    I removed it and the scroll bar worked perfectly again.

    #474478

    Hello,

    Actually, I have added this custom CSS code to overwrite this CSS added by you anywhere in the site or coming from any 3rd party plugin which created the issue for the banner link: https://prnt.sc/WLVxQ659vZAk

    Best Regards.

    #480296

    agenciawebinfinite
    Participant

    I didn’t understand….

    What code is this?

    Because I have several sites with Woodmart, and none of them work the link.

    I still can’t solve it…

    Shouldn’t the link that was included directly inside the element work?

    #480468

    Hello,

    As I told you that this code is created the issue on your site: https://prnt.sc/WLVxQ659vZAk

    Please delete this code where you have added it on the site. Then your issue will be solved.

    Best Regards.

    #480512

    agenciawebinfinite
    Participant

    Damn, now that I understand!

    It was a code to style the scrollbar that was included in the footer.

    I just removed that line and everything was working.

    overflow-x: hidden;

    That’s awesome, thanks so much for your help.

    #480569

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 18 posts - 1 through 18 (of 18 total)

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