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Instagram not show images

Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 23, 2023 at 7:07 pm #476945

    scozzanichjc
    Participant

    I have connected the instagram api from the “API integrations” section, the list appears, but the images are not shown, they remain blank.
    I tried disconnecting and reconnecting the api, but the same thing always happens, only the first time the images were seen, but when a new one was uploaded to the instagram, it never appeared.
    Could you help me solve it?

    June 24, 2023 at 1:01 am #476969

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    August 8, 2023 at 11:22 pm #487474

    scozzanichjc
    Participant

    Thanks, here are the access.
    You have permission to access and change necessary

    August 9, 2023 at 3:52 am #487500

    Elise Noromit
    Member

    Hello,

    I am checking the home page and I cannot catch the problem: https://gyazo.com/4f2efbe8d1cf40c6f6696316c7651e99

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)