Home › Forums › WoodMart support forum › quick shop not working, hides all variations

quick shop not working, hides all variations

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 17, 2023 at 4:13 pm #482091

    agenciawebinfinite
    Participant

    Hello!

    When activating the quick shop, if there is only 1 variation out of stock, it disables ALL.

    I’ve done all the tests, disabled all the plugins, disabled wp rocket, and it still doesn’t work.

    If I open the product’s single page, it works perfectly.

    For now, I had to disable the quick shop.

    See how it looks:
    https://imgur.com/rpRH6pe

    When you hover over it, it disables them all.

    Can check?

    July 17, 2023 at 5:05 pm #482105

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    July 20, 2023 at 11:42 pm #483071

    agenciawebinfinite
    Participant

    Hello!
    Can do…

    I only ask that you do this at night here in Brazil.

    In the time zone it is:
    (GMT-3), now at this time it is 5:40 pm.
    Can you do this after 10 pm or even later?

    Thanks.

    Note: a friend from the site https://inmoovse.com.br/ opened a ticket for you with the same problem, and it looks like you already solved it for him…

    July 21, 2023 at 12:07 pm #483208

    Luke Nielsen
    Keymaster

    Hello,

    Would be better if you will clone your website to the staging platform and send admin and FTP access to it so we can properly investigate the issue in this case.

    Looking forward to collaborating with you!

    Kind Regards

    September 2, 2023 at 12:38 pm #492785

    agenciawebinfinite
    Participant

    Has this issue been resolved in the new version?

    September 4, 2023 at 12:52 pm #493022

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, but we cannot tell you exactly that it is our theme’s issue. So in order to investigate the issue, would be better if you will clone your website to the staging platform and send admin and FTP access.

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)