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Single Product Page Custom Layout Help

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  • July 18, 2023 at 12:33 am #482189

    ggournas@hotmail.com
    Participant

    I have created custom single product page layout with two columns.

    the left column has the gallery and 2 acf fields that vimeo videos are loaded.

    the right column contains the product specs and is sticky.

    the problem that i face is that in the left column i want the gallery and the 2 videos to have no space between them in desktop, tablet and mobile. Can you help me?

    i attach a photo from frontend that shows the space i need to be removed and one photo with the backend custom layout.

    i have created credentials in order to see the problem in depth.

    i give you a product example

    Attachments:
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    July 18, 2023 at 2:01 pm #482331

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    WPBakery rows have the option to set different margins for different devices.
    You can find the option in the Design tab in the WP bakery page builder.

    Here is the Manual:
    https://elementor.com/help/create-space-with-padding-and-margin/

    Best Regards.

    July 18, 2023 at 2:49 pm #482347

    ggournas@hotmail.com
    Participant

    I have already tried the design tabs and the spacing elements that the row give me. I had no result. Can you please help me to solve it?

    July 18, 2023 at 3:58 pm #482382

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Can you please share the WP admin login url of your site so I will check and solve the issue.

    Best Regards.

    July 18, 2023 at 5:02 pm #482417

    ggournas@hotmail.com
    Participant

    Here are the credentials

    July 19, 2023 at 1:26 pm #482608

    ggournas@hotmail.com
    Participant

    Do we have any news about it?

    July 19, 2023 at 4:36 pm #482685

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hi,

    Your issue has been solved. Please check the site after removing the browser cache.

    Best Regards.

    July 19, 2023 at 4:50 pm #482688

    ggournas@hotmail.com
    Participant

    In some cases in desktop is not fixed. The video player seems cut

    Screenshot 5

    In mobile is completely unfixed

    Screenshot 4

    Attachments:
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    July 20, 2023 at 1:11 pm #482922

    ggournas@hotmail.com
    Participant

    Another problem is that showed up after your actions is that inside the products that do not have video under the gallery have title and sku missing

    example
    https://lavacaloca.gr/product/civil-belt/

    Screenshot 5

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    July 20, 2023 at 3:05 pm #482954

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have revert back the settings I have made, please check it is showing fine now on your products.

    Also, if you want to manage or remove the white gap between the images and videos, please edit the layout >> then edit the rows or columns and set the margins from the row or column settings:

    https://ibb.co/xmTSnLD

    This is the only way to do it.

    Best Regards.

    August 23, 2023 at 11:33 am #490675

    ggournas@hotmail.com
    Participant

    thank you a lot

    August 23, 2023 at 1:58 pm #490727

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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