Sending from from Elementor Form Pro not working

This topic has 7 replies, 2 voices, and was last updated 1 year, 4 months ago by Aizaz Imtiaz Awan.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
July 19, 2023 at 1:02 pm #482595

support-0121
Participant

Hello,

We have some issue with the template Woodmart.

The issue is not possible to send any form to submission when we use Elementor Pro widget Form.

We already contact Elementor Support, apparently the template woodmart is the issue.

Can you help us ?

Thx in advance,

Weeb Team

Attachments:
You must be logged in to view attached files.

July 20, 2023 at 4:22 pm #482984

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details i will check and give you a possible solution.

Best Regards.

July 20, 2023 at 4:38 pm #482999

support-0121
Participant

Hello,

Of course I’ve already deactivated all the plugins, only Elementor and Woodmart core remain and the theme is activated but the problem is still there.

Here is the page to look at:

https://cannahouse-clone.weeb.agency/contact-2/

I’m also attaching the login details

July 21, 2023 at 6:16 pm #483317

Aizaz Imtiaz Awan
Keymaster

Hello,

Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

If it works fine with the default WordPress theme then let me know so I will check it myself and help you out accordingly.

Best Regards

July 24, 2023 at 10:48 am #483683

support-0121
Participant

Hello,

With the default theme it works very well, so please take a look and solve the problem, which is very annoying because the site is online.

Have a nice day,

July 25, 2023 at 5:49 pm #484110

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been solved. Please check the site after removing the browser cache.

I got this email at my end: https://gyazo.com/96037a270c3791cc526e9164060c4da5

Best Regards.

July 25, 2023 at 6:01 pm #484111

support-0121
Participant

Hello,

Can you tell me what the problem was and how to fix it so that I can reproduce the patch on the online version of the site?

Thanks in advance

July 26, 2023 at 1:19 pm #484284

Aizaz Imtiaz Awan
Keymaster

Hello,

Just go to the Theme Settings >> Performance >> Plugins >> Enable all these options: https://ibb.co/wKQnStM

Best Regards.
Author

Posts