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REVIEW – don’t show

Viewing 29 posts - 1 through 29 (of 29 total)
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    Posts
  • July 21, 2023 at 1:01 pm #483233

    megamarket.hr
    Participant

    Hi,

    So I enable product review but I cant see that. How is reviews working. Do we need to send some link to customers or what.

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    July 21, 2023 at 6:30 pm #483320

    megamarket.hr
    Participant

    And how to remove this 10 stars I want just 5.

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    July 22, 2023 at 1:40 am #483377

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    July 22, 2023 at 3:58 pm #483473

    megamarket.hr
    Participant

    (1) I fix to have ratings (i need to enable in product rating)

    (2) But how to fix this 10 stars I want just 5

    July 22, 2023 at 9:34 pm #483522

    Elise Noromit
    Member

    Hello,

    Please disable expanded reviews in the Theme Settings > Single product > Reviews.

    If you have any questions please feel free to contact us.

    Best Regards

    July 23, 2023 at 1:41 pm #483559

    megamarket.hr
    Participant

    Hmm I cant find that settings. Can you send me screenshot.

    I somewhere choose how many stars but I dont know where is that know.

    July 24, 2023 at 12:42 am #483618

    Elise Noromit
    Member

    Hello,

    You can set either the default Woocommerce review view or the expanded WoodMart review at the same time it is not possible to change this functionality by nature.

    If you have any questions please feel free to contact us.

    Best Regards

    July 24, 2023 at 11:10 am #483690

    megamarket.hr
    Participant

    Yes but if I disable WooCommerce review – nothing show.

    Just send me how the settings must be set. As it must be on the product page settings. How is on Wodmart demo theme working.

    How can you not understand!

    July 25, 2023 at 3:27 pm #484048

    Elise Noromit
    Member

    Hello,

    WoodMart reviews assume 5 stars only. Could you kindly insert the site admin access into the Private content below the message area? We will take a closer look at the case.

    If you have any questions please feel free to contact us.

    Best Regards

    July 26, 2023 at 3:45 pm #484342

    megamarket.hr
    Participant

    Okay but I have 2AF so when you try to login I will see and send you CODE, Okay?

    July 28, 2023 at 3:25 am #484718

    Elise Noromit
    Member

    Hello,

    Please disable two factors authentification so that we could enter and check.

    If you have any questions please feel free to contact us.

    Best Regards

    July 28, 2023 at 10:51 am #484798

    megamarket.hr
    Participant

    Ok I disable 2FA you can go now, but please don’t disable – go with custom account

    – CorvusPay WooCommerce Payment Gateway
    – MX WooCommerce HRK + EUR
    – Rank Math SEO PRO
    – Rank Math SEO
    – WP All Import Pro
    – WP All Import – WooCommerce Import Add-On Pro

    July 28, 2023 at 11:12 am #484802

    megamarket.hr
    Participant

    And please check for 360 image view

    July 31, 2023 at 1:12 pm #485359

    megamarket.hr
    Participant

    Do you check issue

    August 1, 2023 at 12:48 am #485511

    Elise Noromit
    Member

    Hello,

    Sorry for the delay, we need a bit more time to check. We will get back to your very soon.

    Best Regards

    August 1, 2023 at 1:45 pm #485658

    Elise Noromit
    Member

    Hello,

    Could you kindly disable the Jatpack? As soon as you disable the Jatpack, please check the site access to be workable.

    Best Regards

    August 2, 2023 at 10:25 am #485895

    megamarket.hr
    Participant

    Are done something with my page!!!!!!! There is no home page, is not showing.

    Is showing just in elementor.

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    August 2, 2023 at 12:42 pm #485940

    megamarket.hr
    Participant

    Every time you log in to the site and go to do something. Something always goes wrong. How can you not watch out for things like that while trying to fix things.

    August 2, 2023 at 4:50 pm #486025

    megamarket.hr
    Participant

    Problem is with product carousel if we put more then 30 product, site crash.

    Now is site working

    August 3, 2023 at 1:14 am #486088

    Elise Noromit
    Member

    Hello,

    We could not enter your site: https://monosnap.com/file/esPh8nAZFnWXPkViz3fz4TUQzLijHb https://monosnap.com/file/zfd9SlWMEo5Ryw0ptMXfX2lbWT1R76

    Please insert the site admin access as well as FTP access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    August 3, 2023 at 3:32 pm #486267

    megamarket.hr
    Participant

    Hi,
    Can you please give me some e-mail so I can make you account

    Paste below in private content

    August 5, 2023 at 4:14 am #486668

    Elise Noromit
    Member

    Hello,

    Please create an account to this email: [email protected]

    Best Regards

    August 6, 2023 at 12:08 pm #486844

    megamarket.hr
    Participant

    Hi,
    so I make you so you can login for 7days.

    Best Regards

    August 7, 2023 at 1:38 pm #487036

    Elise Noromit
    Member

    Hello,

    We noticed that you added the Reviews widget twice to your single product layout. https://monosnap.com/file/ghYZfNOhLAcC840V1Z3wZLa1WAgBpG and https://monosnap.com/file/vxx3fOTcHW8Im3xHKJ5MZTpiYI5euO

    Please remove one widget and check.

    If you have any questions please feel free to contact us.

    Best Regards

    August 7, 2023 at 1:51 pm #487045

    megamarket.hr
    Participant

    Hi
    I remove but still the same.

    Can you check and can you try to fix or remove what you thing is causing problem

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    August 8, 2023 at 3:57 am #487206

    Elise Noromit
    Member

    Hello,

    We have checked and still see duplicated widget. We have deleted one and now it works. Please check.

    If you have any questions please feel free to contact us.

    Best Regards

    August 8, 2023 at 8:42 pm #487448

    megamarket.hr
    Participant

    So I need to use one widget for desktop and mobile version or ?

    August 8, 2023 at 8:48 pm #487454

    megamarket.hr
    Participant

    How can I make different product page for mobile and desktop so this review don’t crash

    August 9, 2023 at 3:57 am #487502

    Elise Noromit
    Member

    Hello,

    Please leave one widget only for all the devices.

    Best Regards

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Viewing 29 posts - 1 through 29 (of 29 total)