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Woodmart Core Plugin not updating

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    Posts
  • July 31, 2023 at 10:13 am #485287

    ericmutwirig
    Participant

    Hi, I am unable to update, the woodcore plugin. Following error message appears https://prnt.sc/PAIHl8eXqmHn. (Download failed. A valid URL was not provided.) What could be the issue.

    July 31, 2023 at 10:17 am #485290

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    August 1, 2023 at 11:05 am #485593

    ericmutwirig
    Participant

    Is it possible for you a zipped up file? Disabling all plugins will cripple the website. They only extra plugin I have installed lately is wordfence and even that I have disabled firewall and the error still occurs.

    August 1, 2023 at 2:09 pm #485668

    Artem Temos
    Keymaster

    Try to update the plugin manually via Dashboard -> Plugins -> Add new. You can find the latest version of the plugin in the folder woodmart/inc/plugins/woodmart-core.zip.

    Kind Regards

    August 1, 2023 at 4:15 pm #485709

    ericmutwirig
    Participant

    This worked. Thank you

    August 1, 2023 at 4:21 pm #485715

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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