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PayPal payment button is greyed out on Product Page

Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 31, 2023 at 2:47 pm #485377

    tcdev
    Participant

    Hi,

    In the recent days my Paypal button on Product Page went grey and our customers could not click to that. I’ve updated woodmart core and the theme to the latest but it did not help.
    The strange thing is that on the checkout page it works. Thanks for the help in advance.

    here is an example: https://singularitycomputers.com/product/sc-acrylic-clear-cable-combs-4pin/

    July 31, 2023 at 3:50 pm #485406

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    July 31, 2023 at 7:17 pm #485485

    tcdev
    Participant

    I switched to TwentyTwenty-Two theme and it PayPal button works:
    see the attachment:

    Attachments:
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    August 1, 2023 at 10:52 am #485591

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    August 2, 2023 at 10:10 pm #486073

    tcdev
    Participant

    Helllo.

    Ok.

    Kind regards.

    August 4, 2023 at 10:53 am #486446

    Luke Nielsen
    Keymaster

    Hello,

    Could you please provide the FTP access? Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)