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An error occurred while updating Woodmart: The package could not be installed. P

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 1, 2023 at 6:39 pm #485788

    firstsouqcom
    Participant

    Hi, please help with update theme

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    August 3, 2023 at 1:12 am #486087

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

    August 5, 2023 at 7:11 pm #486775

    firstsouqcom
    Participant

    It didn’t help

    August 6, 2023 at 11:41 pm #486892

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and try to update, if it still shows the error, please make the full backup of the site and confirm the permission to do that.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)