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Unable to update theme

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  • August 6, 2023 at 9:16 pm #486874

    roberto-4849
    Participant

    Hi Support,
    I’m unable to update the theme
    The error is this:
    Aggiornamento fallito: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Help please !

    August 6, 2023 at 11:16 pm #486886

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Best Regards

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