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No bundles found error

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 7, 2023 at 2:34 pm #487065

    plexporters708
    Participant

    i have added frequently bought in my theme but its not showing in the product bundles

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    August 9, 2023 at 4:25 am #487505

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

    August 11, 2023 at 5:17 pm #488256

    plexporters708
    Participant

    i tried with storefront, and none of the options under edit prodcuts show…product defaut attribtues tabs not showing, no weight, shipping , attribute or any other section.
    only the product description is showing which is also showing the text white…
    until i select it its not even visible…and this is same when enabled with basel or storefront..

    August 12, 2023 at 6:05 pm #488410

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    August 13, 2023 at 11:52 am #488454

    plexporters708
    Participant

    i have added the details in my other thread please take a look and let me know the solution too.

    August 13, 2023 at 12:15 pm #488458

    plexporters708
    Participant

    kindly help

    August 16, 2023 at 2:05 pm #489067

    Elise Noromit
    Member

    Hello,

    1. You have not enabled the option in the Theme Settings > Product Single > Frequently bought: https://gyazo.com/10efc5036d6c577f7f4eb9b8533bffc7 in addition you need to enter every product and select the products: https://gyazo.com/1bfd8371abff49be7102476612ce9717 Please check this manual: https://xtemos.com/docs-topic/frequently-bought-together/

    2. Replied in another topic.

    3. We have not tested this plugin with the Basel theme, we cannot guarantee full compatibility. Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    4. The product page is not customized. You can select the layout in the Theme Settings. If you mean a builder, please disable Elementor and other builders except for WP Bakery.

    5. Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)