Sidebar/Menu dissapears after resizing on desktop
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Hi there,
I have a question regarding the sidebar (left) that dissapears and does not come back after resizing the browser.
Is there something i can do about it? Might it be a setting of some sort?
Whenever i resize the desktop browser to a size where the website will responsively resize the layout to the mobile version it then shows me the “Show Sidebar” link just fine, but once i resize the screen back to a normal desktop size, the Show Sidebar link goes away like intended, but the sidebar itself does not come back and the whole navigation option basically dissapears to never come back untill after a reload of the page.
What might cause this?
Thanks in advance!
Hello,
Please check the site on real devices and let us know if you have any issues. Also send some screenshots of the issue.
If you have any questions please feel free to contact us.
Best Regards
There is no issue on mobile devices, the responsive version works just fine.
It is simply only an issue on desktop computers where the sidebar is shown directly without a “show sidebar” link.
So in short, initial page load it shows the sidebar just fine, only once you resize the page up to a certain size where it becomes responsive and hides the sidebar under the “show sidebar” link is when it does not come back again after resizing to full size desktop size. Basically what then happends is the “show sidebar” link dissapears but the sidebar doesn’t show up so the only way to navigate in the sidebar is to resize it back to responsive again to see the “show sidebar” link again.
I made a small video to show you what i mean;
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Hello,
Browser resizing is not a standard way of checking the concern for the responsive viewports. You can check your Site on a real time device (Mobile/desktop) to confirm more regarding the issue.
Best Regards.
I don’t really understand what you are saying friend.
I cannot get this “bug” to show on a mobile device because it will never ever show the sidebar due to responsiveness, therefore, the mobile devices aren’t any issue at all, why would i try to trigger this to show on a mobile device if these aren’t the issue?
The video i sent is from a real time device (desktop) and only the desktop devices seem to have this issue.
Saying resizing isn’t a standard way doesn’t really help at all. We have tried and used so much themes and this is the first theme that gives us this issue where the sidebar just stays away forever untill the page has been refreshed.
We determined the error quite obviously, can you at least guide us to a possible setting that is perhaps set wrong?
Hello,
Can you please share the wp logins details of your site? I will check and give you a possible solution.
Best Regards.
Same problem here let me know how you fixed it ..
Hello,
Please share the wp login details of your site i will check and give you a possible solution.
Best Regards.
Hi,
We experience the same issue. When adjusting the screen size on desktop to for example mobile size we have large white gaps or when we load the shoppage in mobile size and resize the screen back to full desktop size the filters are missing.
Is there a fix for this?
Kind regards,
Sebastian
Hello,
@Profijtwijn
Can you please record the short video for better understanding to reproduce the issue on your site. Also share the wp logins details so i will check and give you a possible solution.
Best Regards.
Hi Aizaz,
Sorry for the late reply, I missed your message. Hereby the video’s.
Best regards.
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This reply was modified 1 year, 12 months ago by
Profijtwijn.
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Hello,
Browser resizing is not a standard way of checking the concern for the responsive viewports. You can check your Site on a real time device (Mobile/desktop) to confirm more regarding the issue Or using any Responsive online tool like:
https://www.responsinator.com/
Best Regards.
Hello,
I have the same problem in all sites that use the woodmart theme.
I checked on a real ipad (1024 X 1366 pixels), when I see the website in portrait mode the sidebar disappears but when I rotate the device in landscape mode, the sidebar is not restored.
How do I fix this?
Could making the functions in hiddenSidebar.min.js fire on window resize fix the problem?
Hello,
@webdev-4670
Could you please record a short video of the issue on your website so we can check this for you.
Also, Share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards,
Hello Aizaz,
Thank you for your reply but I managed to fix it by adding a custom jquery function in my js file.
Hello,
@webdev-4670
Sounds Good! That you have managed to resolve your issue by yourself,
Feel free to write back anytime. If you need further assistance, we are always here to help you.
Thanks for contacting us.
Have a great day.
Best Regards,
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