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The API connects to Instagram, but the pictures are missing!

Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 10, 2023 at 5:30 pm #487972

    cindyminhua
    Participant

    Hi：
    I use the API to connect to Instagram, but some pictures cannot be crawled into the website, will I fix it?

    Thanks!

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    August 10, 2023 at 5:37 pm #487977

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    August 10, 2023 at 6:43 pm #487988

    cindyminhua
    Participant

    Hello:
    Relevant information provided.
    Since the website is in operation, a test website is provided for relevant testing.

    Thank you so much!

    August 11, 2023 at 9:19 am #488067

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 485766. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    August 14, 2023 at 3:24 am #488540

    cindyminhua
    Participant

    Hello:
    thank you for your help
    This issue has been resolved by applying patch #485766.

    Thanks!

    August 14, 2023 at 3:25 am #488541

    cindyminhua
    Participant

    Hello:
    thank you for your help!
    This issue has been resolved by applying patch #485766.

    Thanks!

    August 15, 2023 at 9:24 am #488734

    Artem Temos
    Keymaster

    Great, You are always welcome. Feel free to contact us if you have any further questions.

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Viewing 7 posts - 1 through 7 (of 7 total)

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