Add to Cart not working

This topic has 3 replies, 2 voices, and was last updated 1 year, 3 months ago by Artem Temos.

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August 23, 2023 at 11:20 am #490666

RSchmitz
Participant

Hi all!
the “add to cart” button on my frontpage is not working anymore.
Usually it should open a slide in. Right now the webpage is reloaded and an ?-attribute is added to the url.
So the item is inserted to the cart at least. But it does not look fancy anymore.

I disabled all caching and performance tweaks.

Anyhow i am wondering what is going on!
Looking forward for any advice!
Roberto

August 23, 2023 at 11:51 am #490683

Artem Temos
Keymaster

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

August 23, 2023 at 10:19 pm #490866

RSchmitz
Participant

Hi!
Thanks for your quick feedback.
The website is live since today. I can not disable all plugins.
But I disabled all plugins today one by one and confirmed the error is still existing.
Please see login creds via extra info.
(In my test environment it is working as expected)

August 24, 2023 at 9:11 am #490925

Artem Temos
Keymaster

In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

Kind Regards
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