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Menu and varieties not working on iphone

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #490863

    izabel.stolarska
    Participant

    Hi,

    It seems that there is a compatibility issue on iphone.

    The mobile menu is not working on iphone. Also the product variables are not able to be selected in the shopping cart.

    If you test it on browser with an iphone emulator it works, however it doesn’t work using a real iphone.

    Could you please assist us on that matter?

    Thank you!

    #490917

    Artem Temos
    Keymaster

    Hi,

    Could you please reupload your video in a size smaller than 2MB? Or upload it to some cloud service like Dropbox or Google Drive.

    Thank you in advance

    #490932

    izabel.stolarska
    Participant

    Hi,

    Please find below a wetransfer link:
    https://we.tl/t-ZWzVTQDOg4

    Thank you!

    #490937

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme temporarily. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #491013

    izabel.stolarska
    Participant

    Hi,

    The website will not be functioning properly, as it is on production and there are users who are using it. It will not be possible to disable the plugins. Can you still log in and check what might be the problem please?

    Thank you!

    #491032

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)