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Random Images in Background at Random Times

Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 24, 2023 at 2:32 am #490880

    basiliojleopoldo
    Participant

    While using the Woodmart theme sometimes I’ll encounter random images duplicated in the background of our website. Then it’ll go away and come back once in a while. Does not occur when changing to storefront theme. I have attached two pictures one with and without the random duplicated images in the background.

    August 24, 2023 at 2:35 am #490881

    basiliojleopoldo
    Participant

    Reupload

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    August 24, 2023 at 5:10 am #490904

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    December 14, 2023 at 5:34 am #521442

    CJ
    Participant

    I am having the same issue. Was there a solution for this please?

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    December 14, 2023 at 1:21 pm #521572

    Hung Pham
    Keymaster

    Hi basiliojleopoldo,

    Thanks for reaching to us.

    I checked images via Network in Console log and couldn’t find background image as you pointed https://prnt.sc/FKO5OgfWQ-W9

    Please refresh browser few times and check again.

    Regards,

    December 15, 2023 at 5:55 am #521813

    CJ
    Participant

    refreshing the browser is not the answer. I read this issue with other client as well. Please refer ticket #449325 as well. This is an issue with this theme. Any suggestions to fix it. When the images appear, its like the site is hacked and customers will not go forward.

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Viewing 6 posts - 1 through 6 (of 6 total)