Home › Forums › WoodMart support forum › Elementor widgets not properly loaded

Elementor widgets not properly loaded

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 24, 2023 at 4:52 pm #491074

    mwick
    Participant

    Hi xThemos,

    I’ve updated my site on a staging area (see private content)

    However, with this theme, elementor isn’t working properly.

    Everything is aligned to the right, and widgets are not correctly loaded.

    When contacting elementor, this is indeed to do with the theme.

    Looking forward for your anwser, thanks 🙂

    August 25, 2023 at 11:27 am #491220

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    If the issue with our theme deactivate the third party plugins on your site and share the valid login details of your site i will check and solve the issue on your site.

    Regards

    August 25, 2023 at 2:41 pm #491287

    mwick
    Participant

    Hi Aizaz,

    Login details are in private content.

    Elementor support already tried this, they have come to the conclusion that it has to do with the theme.

    Any solution?

    August 25, 2023 at 5:24 pm #491325

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Sorry to say, Your given login details are not working, please share the correct login details of your site.

    Best Regards.

    August 25, 2023 at 6:14 pm #491342

    mwick
    Participant

    Hi Aizaz,

    Have you tried?

    Because its working for me, please try again

    Make sure to use the staging website, link in private content

    August 26, 2023 at 9:57 am #491416

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. I have updated the new version of theme 7.2.5 and deactivated the third party plugins on your site. Now the elementor is working fine:
    Screenshot for clarification:
    https://ibb.co/BgWdyKP

    Check back your site after completely clearing the browser cache.

    Best Regards.

    August 28, 2023 at 1:09 pm #491670

    mwick
    Participant

    Hello Aizaz,

    Hope you had a good weekend.

    However, this is not the section i meant, which was working fine.

    Its this section: See screenshot

    Also, this was the message of elementor, saying that it had to do with the theme, see private content

    Attachments:
    You must be logged in to view attached files.
    August 29, 2023 at 9:57 am #491863

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This is the blog Archive page. The blog is an archive page and controlled by wordpress, it doesn’t allow any modifications added to it, this is the default functionality. You cannot edit it with elementor.

    Go to Theme Setting > Blog > Check the blog options in theme settings. If you want to add it for a specific blog post then You can modify the blog post by editing it.

    Best Regards.

    August 29, 2023 at 2:59 pm #491947

    mwick
    Participant

    Aizaz,

    I’m sorry, I don’t know what you mean.

    Please check out the website, alot of things are not working, see private content.

    Only woocommerce, elementor and the core is enabled.

    Hope to find a solution.

    August 30, 2023 at 10:11 am #492109

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Check back your site after completely clearing the browser cache.
    Video for clarification:
    https://youtu.be/iUklxN_ppYc

    Best Regards.

    August 30, 2023 at 12:37 pm #492166

    mwick
    Participant

    Hello Aizaz,

    Thanks alot. It worked. May I ask, what did you change? So in the future when this happends I can fix it myself 🙂

    Also, is there any solution, regarding the footer logo (too big), and the homepage section (see screenshot)

    Attachments:
    You must be logged in to view attached files.
    August 30, 2023 at 3:02 pm #492204

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. I have updated the theme in the new version and updated the required plugins.

    02. Go to Appearance > Widgets > Footer Column 1 > you are using the HTML block > edit HTML Block With Elementor > edit information box and change the image size.

    This is the Promo banner widget. Please upload the images of the same size and proportion and it will show in the same size.

    Best Regards.

    August 30, 2023 at 4:34 pm #492234

    mwick
    Participant

    Hi Aizaz,

    Thanks so much, everything should be working correctly now. However, I’ve noticed that a fixed image (height, and width) is not working. Thats why it wasn’t correctly.

    I got one last question, before I close this ticket. How do I remove the button as seen in the screenshot?

    Thanks so much.

    Attachments:
    You must be logged in to view attached files.
    August 31, 2023 at 10:00 am #492363

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    This is not a Theme button. This Button is coming from the Yith plugin. Go to Yith > Request a quote and check the plugin setting.

    Best Regards.

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)