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Collapse widgets on mobile

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 3, 2023 at 3:14 pm #492879

    pavel.vutkow
    Participant

    Hello,

    I’m building my new site, but unfortunately at the moment, I’ve noticed that one of the options isn’t working.
    I tried everything but no success.
    https://snipboard.io/7ZyIXw.jpg

    Not working:
    https://snipboard.io/iCz0aq.jpg
    I ask for your help.

    September 4, 2023 at 6:04 am #492913

    Elise Noromit
    Member

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    September 4, 2023 at 12:58 pm #493025

    pavel.vutkow
    Participant

    Hi yes please – I confirm. It is in development – I make the full backup.

    Regards,
    Pavel

    September 5, 2023 at 2:18 am #493181

    Elise Noromit
    Member

    Hello,

    Now it works: https://gyazo.com/3dd7f8a5370f3c07f0e88cd2e4b7757c

    Please enable plugins one by one to detect which one causes the problem.

    Best Regards

    September 5, 2023 at 2:46 am #493188

    pavel.vutkow
    Participant

    Hello,
    Thanks for the help, but please help with a complete solution. Right now, not only do I have no solution, but my site is broken!

    It’s not nice to have it happen this way. What I eventually noticed was that the problem was coming from wp-rocket. Is your theme fully compatible with this plugin?
    Regards,

    September 5, 2023 at 12:19 pm #493314

    pavel.vutkow
    Participant

    any help with this – please again before any actions let me know to make new backup!

    September 6, 2023 at 4:34 am #493522

    Elise Noromit
    Member

    Hello,

    Please contact the host support and ask them to enable allow_url_fopen then check this: https://monosnap.com/file/VJpZBxYun9QqO4OEYQucn6iG4Go2Dq

    If you have any questions please feel free to contact us.

    Best Regards

    September 7, 2023 at 2:54 am #493893

    pavel.vutkow
    Participant

    Thanks, I did it and this helped me.
    Can you assist me with

    1. “Sticky off canvas sidebar button” too.

    Compare by category:
    2. Enable compare by category
    3. Show “Compare more products” buttons

    I enabled them but they did not work.

    4. also, how can I add in the compare page and attributes or other elements to compare on?
    Thanks

    • This reply was modified 1 year, 6 months ago by pavel.vutkow.
    September 7, 2023 at 4:42 am #493914

    Elise Noromit
    Member

    Hello,

    You can enable a hidden sidebar in the Theme Settings > Product Archives > Sidebar.

    Please check this manual to find the options and configure the Compare option.

    There is no option to compare by category.

    If you have any questions please feel free to contact us.

    Best Regards

    September 7, 2023 at 9:58 am #493945

    pavel.vutkow
    Participant

    Hi,

    I think we misunderstood:

    1. Regarding:
    Sticky off canvas sidebar button

    I have a problem as it is not working. I have enabled this option for mobile phones but it doesn’t show me when I scroll.
    I am attaching photos and a short video:

    https://snipboard.io/OVE1XP.jpg
    https://app.screencast.com/YJsUShsGzGwGc

    2. About

    Enable compare by category
    Show “Compare more products” buttons”
    You have such options and you offered it in the penultimate update of the 7.2 theme:

    Here you can check it – I have activated this option but it does not work:
    https://app.screencast.com/mCKO999K72zyI

    Thank you so much.
    Pavel

    September 7, 2023 at 4:59 pm #494174

    pavel.vutkow
    Participant

    Any help here?
    Thanks in advance

    September 8, 2023 at 4:28 am #494304

    Elise Noromit
    Member

    Hello,

    Please update this plugin in Appearance > Installed plugins: https://gyazo.com/cc198619a477566b96239fae9ead8dcd

    Let us know if the problem remains.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site will be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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