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Pages not display with header and footer

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 8, 2023 at 7:20 pm #494509

    Golden1
    Participant

    I have a few pages I created that arent showing the head or footer, Ive tried toggling and untoggling all options, and ive cleared browser and site cache, still no luck.

    Any help would be great!

    September 9, 2023 at 10:20 am #494569

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:
    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, You would better make the full backup of your site.

    Best Regards

    September 10, 2023 at 2:32 am #494683

    Golden1
    Participant

    I tried your recommendations and still have the same problem.

    I just created a staging site for you to disable all plugins and change theme, hopefully we can find issue on staging site first, before messing with the live site.

    September 11, 2023 at 2:44 pm #494966

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    Best Regards

    September 11, 2023 at 6:58 pm #495063

    Golden1
    Participant

    When I switch to default WordPress theme and Woocommerce Storefront the pages are displaying as normal.

    issue is with woodmart.

    I disabled all 3rd party plugins from the staging site, and the problem still exists when only Woodmart is active.

    September 12, 2023 at 10:39 am #495227

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have checked your site with the default theme and the issue still remains.
    Screenshot for clarification:

    https://ibb.co/L6f7bnj

    When you edit the page with the page builder it is causing the issue. Try to contact the plugin support. They will guide you better.

    Best Regards.

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Viewing 6 posts - 1 through 6 (of 6 total)