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My website is not working properly after the latest woodmart update

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • September 9, 2023 at 5:14 pm #494653

    mdsarifali74
    Participant

    My website is not working properly after the latest woodmart update. Eg – Search Results Page Not Working (I Search for: Kurta > But Results Page product showing only for first letter like – Search results: “k”). And Product Filter Not Working On Product Category Page. Filter Working Only On Shop Page.

    September 9, 2023 at 8:06 pm #494666

    liorgab001
    Participant

    I’m also have bugs after updated the new version of the theme.

    September 9, 2023 at 10:46 pm #494674

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    September 10, 2023 at 8:11 am #494695

    mdsarifali74
    Participant

    Sir, Please Check My Site

    September 10, 2023 at 8:19 am #494696

    mdsarifali74
    Participant

    Sir I have given ‘admin access’ to private content. Please fix the errors as soon as possible. Thank you in advance

    September 10, 2023 at 8:25 am #494697

    mdsarifali74
    Participant

    and also, product pagination not working

    September 11, 2023 at 3:25 pm #494997

    Artem Temos
    Keymaster

    Hello,

    We can’t enter your admin dashboard now because of 2-factor authentication https://monosnap.com/file/n0OjMXUORT32Nqcewz4PJjXc0bvtRa

    Kind Regards

    September 11, 2023 at 8:25 pm #495077

    mdsarifali74
    Participant

    First of all thank you sir for the quality support, I have fixed the latest issue in my website.
    Actually my website problem was not for theme update or theme. It was the Yoast SEO plugin conflict. Today I deactivated all plugins and reactivated plugins one by one. Then I found the problem in the Yoast plugin. So, I removed the Yoast plugin and currently my website is working fine.

    September 11, 2023 at 8:29 pm #495079

    mdsarifali74
    Participant

    But, I want a suggestion from you. How to keep same image height for all products.

    September 12, 2023 at 2:03 am #495140

    Elise Noromit
    Member

    Hello,

    You can cut the images in the Dashboard > Appearance > Woocommerce > Product images, you will need to set the image size and cut, please check this manual: https://xtemos.com/docs-topic/image-size-and-content-alignment-in-a-product-grid/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)