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Discount table not work on the smartphone

Viewing 14 posts - 1 through 14 (of 14 total)
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  • September 10, 2023 at 7:18 pm #494747

    [email protected]
    Participant

    Hello, when I open the page on my smartphone ONLY where the discount table is, I can see something like in the video (attached)

    https://allpack.md/product/cutii-vip/

    September 11, 2023 at 12:36 pm #494908

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

    September 11, 2023 at 9:25 pm #495082

    [email protected]
    Participant

    I did this and the same thing happens

    *video attached

    September 11, 2023 at 9:28 pm #495088

    [email protected]
    Participant

    I did this and the same thing happens

    video : https://www.youtube.com/watch?v=brNFphn6Wm4

    September 11, 2023 at 9:55 pm #495095

    [email protected]
    Participant

    I did this and the same thing happens

    video:
    1) deactivate plugins: https://www.youtube.com/watch?v=_KCY0hOnsvA
    2) not work: https://www.youtube.com/watch?v=mVldoHi-brs

    *sorry for audio

    September 12, 2023 at 10:40 am #495228

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now on your site it is working fine. Check back your site after completely clearing the browser cache.
    Screenshots for clarification:
    https://ibb.co/HPLp0tt
    https://ibb.co/n1CZKPn

    Best Regards.

    September 12, 2023 at 11:31 am #495254

    [email protected]
    Participant

    Hello

    I deleted all cache, NOT WORK !
    i open guest brwoser, NOT WORK !
    I opened on the different browsers (for exemple Mozila, Google Chrome). NOT WORK !
    i opened on the smarpthone and nothing NOT WORK !

    — Page work only when i edit page. —

    September 12, 2023 at 4:14 pm #495359

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Best Regards.

    September 12, 2023 at 8:04 pm #495418

    [email protected]
    Participant

    Ok but not delete.

    September 13, 2023 at 12:11 pm #495580

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now it is working fine.
    Video for clarification:

    https://www.veed.io/view/b7ad2ab6-3c8e-4c5b-9ddc-1c2e247faf96?sharingWidget=true&panel=share

    Best Regards.

    September 13, 2023 at 4:51 pm #495693

    [email protected]
    Participant

    I already wrote to you that it works ONLY ON THE PAGE WHEN YOU ARE AN ADMINISTRATOR.

    Open your browser as a guest or your smartphone or Mozilla or Opera,but NOT AS ADMIN !

    open link https://allpack.md/product/cutii-vip/

    Attachments:
    You must be logged in to view attached files.
    September 14, 2023 at 10:07 am #495864

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Best Regards.

    September 14, 2023 at 4:28 pm #495999

    [email protected]
    Participant

    Hello

    Now is ok. Thnak you ! You are the best !

    September 15, 2023 at 10:04 am #496220

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 14 posts - 1 through 14 (of 14 total)

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