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External payment plugin doesn’t work with Woodmart theme

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  • September 20, 2023 at 12:06 am #497535

    ecompack.nl
    Participant

    I want to add a new plugin for invoice payments via plugin called Sprinque. When I install the plugin on a standard theme it works perfectly. But the Woodmart theme makes it impossible for this payment plugin to work properly. The theme appears to block the pop-up for this plugin, making payment not possible via this payment method.

    Can you help make this payment option possible within the theme?

    Thank you in advance.

    Gr. Kevin

    September 20, 2023 at 12:13 am #497539

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check and disable templates in the Dashboard > Laoyts, your functional pages are created in WoodMart builder and the plugin is not compatible with it.

    Please check this manual: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)