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Product quickview not working

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 21, 2023 at 1:24 pm #497997

    dimmisel
    Participant

    When I try to use quickview on related products(variable products) and the related products layout is set on slider the quickview does not work and instead it redirects me to the product page.

    September 21, 2023 at 2:34 pm #498025

    Luke Nielsen
    Keymaster

    Hello,

    On my side it works well, here is a video, please check it: https://take.ms/4BG0D

    Let me know If I missed something.

    Kind Regards

    September 21, 2023 at 3:05 pm #498043

    dimmisel
    Participant

    Yes actually I meant the quickview option that I am shwoing you on the two screenshots below. Now that it is set to grid it’s working. When I turn back to slider it stops working.

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    September 21, 2023 at 4:41 pm #498116

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    September 21, 2023 at 5:13 pm #498126

    dimmisel
    Participant

    yes of course. have a look at it!

    September 25, 2023 at 9:31 am #498921

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards

    September 25, 2023 at 10:12 am #498932

    dimmisel
    Participant

    Yes you can continue with the deactivation of the plugins and switching to the parent theme.

    September 26, 2023 at 12:09 pm #499313

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Performance -> JS -> Advanced scripts controls -> add the “Quick Shop” to the “Scripts always load” field: https://prnt.sc/ARIm8b3Lu1Dc

    Then clear the cache and recheck the issue.

    Kind Regards

    October 12, 2023 at 9:26 am #503552

    dimmisel
    Participant

    Hello, is this issue fixed in the new update?

    Having a script load everywhere all the time is not a permanent solution. It solved my problem for now, but it’s not optimal for performance.

    Thanks

    October 13, 2023 at 9:47 am #503867

    Luke Nielsen
    Keymaster

    Hello,

    This issue will be fixed in the 7.4 update.

    Please feel free to reach out to me if you have any further questions.

    Kind Regards

    October 13, 2023 at 6:29 pm #504060

    dimmisel
    Participant

    Thank you, that’s great

    October 16, 2023 at 9:48 am #504342

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    Have a good day!

    Kind Regards

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