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Shopping cart and payment issues (urgent)

Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 22, 2023 at 8:57 am #498228

    yuzijie6666
    Participant

    Issue 1, the website can not be added to the shopping cart
    Problem 2, can’t pay, show spinning circle

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    September 22, 2023 at 9:50 am #498254

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    September 22, 2023 at 9:51 am #498256

    yuzijie6666
    Participant

    Please help me with this.

    September 22, 2023 at 9:56 am #498260

    yuzijie6666
    Participant

    After replacing the TWENTY TWENTY theme it works!
    But switching back to wordmart doesn’t work properly

    September 22, 2023 at 9:56 am #498261

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your FTP access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    September 22, 2023 at 10:12 am #498265

    yuzijie6666
    Participant

    OK

    September 22, 2023 at 10:32 am #498271

    Artem Temos
    Keymaster

    We just tested this on your website and it works correctly https://gyazo.com/d0604a9d353e6830ece69909a7cc93f5

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Viewing 7 posts - 1 through 7 (of 7 total)